IT Helpdesk Intern
Organization Summary
Lindsay Corporation, headquartered in Omaha, Nebraska, is a global leader in irrigation and infrastructure solutions. Our mission is to innovate and support communities worldwide. As an intern, you’ll join a team dedicated to technology and continuous improvement.
Position Overview
This internship is designed for college students eager to gain practical IT experience. You’ll work alongside experienced professionals, supporting day-to-day IT operations and learning through real-world projects. The role is structured to provide mentorship, skill-building, and exposure to a variety of IT functions.
Internship Details
- Location: Lindsay, NE
- Duration: Year-long assignment (hours negotiable to accommodate academic commitments)
- Eligibility: Candidates must be enrolled in a relevant college program.
Key Responsibilities
- Shadow and assist IT team members with troubleshooting and resolving basic computer and network issues.
- Participate in routine maintenance tasks, such as cleaning and calibrating printers and other devices, under supervision.
- Support the setup and configuration of hardware and software for end users.
- Help document IT processes and solutions for future reference.
- Learn and apply desktop service desk workflows and problem-solving skills in a supportive environment.
- Observe and assist with system analysis and performance monitoring.
- Contribute to IT research and surveys to identify areas for improvement.
- Practice safe data handling and learn about IT security protocols.
- Attend team meetings and training sessions to expand technical knowledge.
Learning & Development Opportunities
- Receive mentorship from IT professionals.
- Gain exposure to supporting and troubleshooting endpoints running both Windows and Linux operating systems.
- Develop proficiency in Microsoft Office and enterprise applications.
- Build communication and teamwork skills through collaborative projects.
Preferred Qualifications
- Current college student in good academic standing (Associate, Bachelor’s, or Graduate program in Computer Science or Information Systems).
- Strong interest in technology and willingness to learn.
- Basic knowledge of programming and Microsoft Office.
- Good interpersonal and communication skills.
- Motivated, detail-oriented, and eager to grow.
Nearest Major Market: Lincoln
Job Segment: Help Desk, Information Technology, ERP, Service Desk, Systems Analyst, Technology, Customer Service