IT Intern - Albany, NY

The IT Intern is part of our IT department, which resides on the Support Services team and reports to the IT Support Manager. As our IT Intern, you will help end users be successful, secure, and productive using the technology assets provided to them by CIS. This internship will be temporary, working up to 29 hours per week.

This role requires on-site work from our Albany, NY headquarters.

What You'll Do:

• Provide outstanding customer service to all end users
• Ensure security best practices are central to decision making
• Troubleshoot hardware, software, and technology issues
• Maintain log and/or list of required repairs and maintenance
• Categorize and track IT inventory stock
• Load and configure all required software including office applications, e-mail, anti-virus, and internet programs
• Perform other duties as required including lifting objects of up to 50 lbs.
• Other tasks and responsibilities as assigned

What You'll Need:

• Enrollment or study in Information Technology, or past experience support IT teams
• Be familiar with common PC and Mac hardware and software packages
• Excellent interpersonal skills and professional demeanor
• Must be authorized to work in the United States

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.

Compensation Range:

$18.00 - $25.00