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IT, Technical Analyst (FWD)

IT, Technical Analyst (FWD)

locationFriendswood, TX, USA
PublishedPublished: 11/4/2025
Full Time

Castle Biosciences Earns a Top Workplaces USA Award for the Fourth Consecutive Year!

You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle!

Learn more at www.CastleBiosciences.com

Castle Biosciences Inc. is growing, and we are looking to hire an IT, Technical Analyst to work from our Friendswood, TX office location.

Why Castle Biosciences?

Exceptional Benefits Package:

  • Excellent Annual Salary + 20% Bonus Potential
  • 20 Accrued PTO Days Annually
  • 10 Paid Holidays
  • 401K with 100% Company Match up to 6%
  • 3 Health Care Plan Options + Company HSA Contribution
  • Company Stock Grant Upon Hire

A DAY IN THE LIFE OF A Technical Analyst

This position serves as the first line of support for users needing IT assistance, completing or escalating requests as necessary. Responsibilities include addressing help desk tickets for hardware and software issues, managing user accounts in Microsoft Active Directory and Office 365, and supporting SSO and MFA. The role also oversees IT onboarding tasks such as laptop deployment, equipment ordering, and basic technical training for new hires. Additional duties include asset management, device imaging, system and network administration, and assisting with IT projects and infrastructure improvements as assigned.

REQUIREMENTS

  • Bachelor's degree in information technology, related field, or related experience in lieu of education.
  • Intermediate understanding of various computer software and hardware
  • Entry level PowerShell skills with focus on MSFT Active Directory and Office365
  • Proficient in MFA and SSO setup and troubleshooting.
  • Strong people skills

SCHEDULE

  • This is a full-time position in the Friendswood office with standard M-F working hours.

READY TO JOIN OUR BIOTECH TEAM?

We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!

Castle Biosciences Awards and Research Developments!

WORK AUTHORIZATION

All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H1B visas, OPT, or other employment-related visa's.

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com.

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

** No third-party recruiters, please