Lead - QA Shop Floor

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

QA Shop Floor Lead is a frontline quality operations Lead responsible for coordinating and executing day-to-day QA operations to support clinical and commercial cell therapy manufacturing. This role ensures shift readiness, real-time oversight, and timely resolution of quality events while fostering a culture of cGMP compliance and operational excellence. The Lead serves as a key point of contact for internal escalations, owns critical documentation and deviation processes, and drives cross-functional alignment through proactive communication. In addition to mentoring QA team members, the Lead contributes to strategic initiatives and provides leadership continuity during manager absences and positively influences team culture as well as personal accountability for team deliverables.

Note: The routine working schedule for this position is Monday - Friday, 10:00PM - 06:30AM. The position will report directly to Associate Director, QA Operations.

Roles & Responsibilities

• Shift Readiness & Alignment: Coordinate daily shift readiness by prioritization of records and removing barriers to allow on time completion by collaborating with MFG/PL stakeholders and implementing improvements in TAT.
• Escalation & Communication Management: Act as the QA point-of-contact for internal escalations. Set daily QA priorities, ensure effective staffing across QA functions (triage, reviews, floor coverage), and maintain timely communication across Teams, email, and cross-functional channels.
• Shop Floor Oversight: Coordinates and schedules walkthroughs with cross-functional gemba and influencing purposeful presence on the Quality shop floor. Document Lifecycle Ownership: Serve as the lifecycle owner for critical GMP documents. Drive cross-functional collaboration, ensure timely updates, manage dependencies, and maintain compliance through periodic review cycles.
• Deviation Management: Lead triage and assessment of moderate-to-high impact deviations using a structured, risk-based approach. Drive timely investigation closure with accurate and appropriate documentation and coordinating completions intra- and inter- shift. with minimal leadership input.
• Cross-Functional Quality Leadership: Represent QA during planning and execution of documents, protocols, and risk assessments related to technology transfers, process changes, or new product introductions. Ensure quality principles are integrated from planning through execution.
• Managerial Absence Support: Provide leadership coverage in the absence of the QA Manager. Guide team operations, make informed decisions, lead operational handoffs, and maintain business continuity across QA Shop Floor functions

Education:

• Bachelor's degree in STEM (Science, Technology, Engineering and Math education) field preferred.
• Associates degree with equivalent combination of education and work experience may be considered.

Experience:

• 5+ years of relevant cGMP experience in regulated environments such as pharmaceuticals, biotechnology, or cell therapy manufacturing is preferred
• Demonstrated expertise in batch record review, deviation assessment, product disposition, and shop floor oversight.
• Strong demonstrated expertise in manufacturing systems such as MES, ERP (SAP), Deviation Management (Infinity) and Document Management System (BMSDocs).
• Proven track record of making quality decisions based on risk impact to patient, product, and process; escalates and drives resolution of complex quality events.
• Strong collaboration, communication, and leadership skills to influence cross-functional teams and ensure alignment with quality strategy and operational priorities.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Bothell - WA - US: $44.37 - $53.77per hour


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1599926 : Lead - QA Shop Floor