Job Description:
The Role
As Learning Experience Consultant, you are a strategic partner to the Business and HR partners and are responsible for the overall effectiveness of learning and development solutions, services and products. You will partner closely with HR and business partners to understand where learning solutions or strategies can best drive business outcomes and help to influence and shape the associate experience.
You apply a holistic, evidence-based approach to evaluating and designing learning solutions—ensuring alignment with organizational strategy and measurable impact on performance. Your analysis considers the full learning ecosystem, integrating all elements from end-to-end to deliver scalable, high-impact experiences.
Additionally, you serve as a mentor to junior designers across the extended learning team, fostering a culture of continuous improvement, collaboration, and professional development.
The Expertise and Skills You Bring
Bachelor’s degree or equivalent with 8+ years of experience in end-to-end learning solution design, distribution, and management (or Master’s degree with 6+ years of experience)
Proven experience consulting and conducting business needs analysis and developing and aligning learning solutions to strategic business needs.
Experience leading the planning, development, deployment, and implementation of learning solutions end-to-end throughout project lifecycle.
Experience collaborating with and managing multiple, cross-functional stakeholders in a large matrix organization.
Ability to act as strategic thought partner to senior leaders and peers.
Ability to influence and lead without positional authority.
Ability to communicate project progress and outcomes to stakeholders, make decisions, manage risk, and summarize critical, complex information to a variety of audiences.
Ability to gather, summarize, and present data to inform proposals and decisions.
Demonstrated expertise in modern learning measurement theory, approaches, and strategies.
The work you deliver will be aligned as follows:
Learning Consulting and Analysis
Consults with stakeholders to define audience and desired business outcomes and impacts of learning solutions.
Ability to conduct complex analysis and research to uncover the root cause of a business problem and identify viable learning solutions.
Partners with leaders to develop and maintain strategic partnerships with stakeholders including executive sponsors, HR business partners, and learning colleagues to develop and implement complex, end-to-end learning solution program strategies.
Develops learning solution program objectives aligned to business objectives.
Develops learning objectives aligned to meet learning solutions and business objectives.
Learning Design/Develop
Owns and leads end-to-end design of complex learning solutions including content development, learning experience and reinforcement, solution distribution, and solution measurement.
Collaborates with learning team and other resources to create solution design.
Leads and/or owns the development of end-to-end learning solutions in alignment with analysis, design, and implementation.
Proficiency with tools such as Storyline 360, Rise 360, and Adobe Creative Cloud is essential.
Learning Implementation
Makes strategic recommendations that balance impacts to learners/learning experience and learning team. (resource impacts, operational overhead, etc.)
Partners to create and manage learning solution distribution approach that aligns with business objectives and desired learning experience.
Ensures implementation strategy enables the gathering of learning analytics to support the learning measurement approach.
Learning Solution Project Management
Leads and strategically manages the prioritization of learning solution delivery components; makes strategic prioritization recommendations for learning solution support against larger FI and FBOT Learning team portfolio.
Manages project delivery timelines, identifies risk, creates and manages solution and project documentation.
Represents solution plans and design to a variety of stakeholders.
Provides routine status updates to leaders and stakeholders; leads the delivery of periodic activity and impact report-outs to learning leaders, business partners, HR partners and so on, tailoring message to intended audience.
Learning Solution Impact Measurement and Insights
Applies adult learning principles and theories to analyze, design, and deliver impactful learning solutions.
Clearly articulates learning solution alignment to business needs.
Define business needs and outcomes; align learning solutions, analytics and insights to demonstrate learning solution value.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
The FI and FBOT Learning Team sits in the FI and FBOT HR organization and is part of the broader Learning Function at Fidelity. You will join a team with a vision to ignite a passion for continuous learning through interactive, memorable, and innovative experiences that develop confident and engaged associates who power the future of Fidelity. We are committed to being a talent incubator and destination. We value community and enjoy a fun and innovative culture.
The base salary range for this position is $79,000-153,000 USD per year.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.