Learning Systems & Design Specialist

The Learning Systems & Design Specialist plays a dual role in shaping the Associate experience at Dierbergs: serving as the administrator and subject matter expert for our Learning Management System (Axonify) while also partnering with a portfolio of departments to design, develop and deliver impactful learning programs.

This role establishes and upholds system standards, optimizes the learner experience, and ensures content is accurate, well-organized, and deployed in the most learner-friendly way. At the same time, they collaborate with stakeholders and Associates across assigned departments to create engaging, practical and results-driven training experiences. By blending technical expertise in learning systems with creativity in instructional design, this role helps advance our company purpose of Grow Every Day.

Key responsibilities:

LMS Leadership & Optimization:

• Serve as the administrator and subject matter expert for Axonify, ensuring we are leveraging the system to its fullest potential

• Manage the configuration, organization, accessibility and accuracy of all training content, resources and learning libraries

• Partner with internal stakeholders to ensure accurate deployment of learning content in the most user-friendly manner

• Establish standards and best practices for LMS content management, including naming conventions, structure, formatting, accessibility, version control, auditing and archiving etc.

• Monitor LMS analytics and reporting to assess engagement, compliance, and training effectiveness and provide actionable insights to stakeholders

• Identify and implement opportunities to enhance the learner experience within the LMS through structure, navigation and system features

• Provide front line support for users (password resets, access issues, troubleshooting) and escalating technical problems when needed

Department Portfolio & Learning Design:

• Oversee a small portfolio of departments by partnering with subject matter experts, stakeholders and corporate and store Associates to assess training needs and align learning solutions with department goals and objectives

• Manage projects through the design life cycle from scoping, research and analysis, design, development and launch, providing clear timelines through all phases of development and selecting appropriate measurement for implementation

• Design and develop onboarding and ongoing training programs for Associates incorporating self-paced, on-the-job, and classroom training

• Build and manage a range of instructional materials (e-Learning, job aides, tutorials, storyboards, audio and video materials, knowledge checks etc.)

• Ensure every learning experience is aligned with best practices in adult learning theory, and that experiences are relevant, practical and learner-centered

• Create engaging and effective learning solutions for in-person and virtual delivery using platforms such as Vyond, Articulate 360, Canva, Camtasia, Adobe Creative Suite, Microsoft Suite

• Facilitate both in-person and virtual training sessions, as well as coach facilitators on best practices to ensure high levels of participant engagement and retention

• Implement methods to measure the effectiveness of learning programs (e.g., surveys, assessments, and performance data) and use insights to continuously improve learning materials and delivery methods

About You:

• Bachelor's degree in Education , Instructional Design, Human Resources, Psychology or a related field (or equivalent experience).

• 2+ years of experience in learning and development, instructional design, LMS administration or a related field.

• Hands-on experience with LMS administration, including managing users, organizing content, generating reports and optimizing learner experience (experience with Axonify is a plus)

• Proficiency in eLearning development tools (e.g., Articulate 360, Vyond, Camtasia) and Microsoft Office Suite.

• Strong technical aptitude and ability to learn new systems quickly

• Experience in facilitating trainings (virtually/in-person)

• Has a knack for project management, is able to move projects forward despite ambiguity, and can effectively prioritize activities with little direction and in a fast-paced organization

• Strong attention to detail and ability to establish and uphold system standards with precision and consistency

• Proven ability to measure training programs through evaluations and appropriate data

• Embodies a growth-mindset and has ability to be flexible and resilient in an ever-changing and dynamic environment

• Strong instructional design skills, including creating interactive, learner-centered content.

• Excellent communication and interpersonal skills to build relationships across all levels of the organization.

Why Dierbergs is right for you

• Health and retirement benefitsincluding medical, dental, short-term and long-term disability, 401(k) with company match, FSA, and life insurance

• Weekly pay

• Paid time offprovided, including sick days

• Employee Assistance Programfor you and your family to assist in many of life's challenges, from short-term counseling, legal questions to financial guidance

• Associate-only savings, free products, bonus points, sweepstakesand more - being a part of our team has its perks withDierbergs Rewards

• Wellness initiatives and volunteer opportunitiesto keep you healthy, engaged and involved

• Rewards, recognition and appreciationprograms and events to spotlight you AND your exceptional talents

• Opportunity to Grow Every Dayby building knowledge, supporting growth and creating connections - Let's GROW!

This job description is representative only and is not all inclusive of the responsibilities that the Associate may be required to perform.