License And Applications Specialist(Hybrid)

Introduction

Are you a current Department of Consumer Protection employee looking to advance your career within the agency? If so, read below, and apply today!

The State of Connecticut Department of Consumer Protection (DCP) invites its agency employees to apply for the position of License And Applications Specialist.

WHAT WE CAN OFFER YOU

As a state employee, you would continue to have access to the following:

• Visit our new State Employee Benefits Overview page!
• Continue to work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.
  
• Professional growth and development opportunities
• A healthy work/life balance to all employees

ABOUT US

The DCP Gaming Division is responsible for regulating legal gambling programs in Connecticut, which is comprised of casinos, lottery, off-track betting, sports wagering, online gaming, and fantasy contests. This is accomplished through a rigorous program of game and system approvals, licensing, inspections, monitoring, audits, and investigations which are conducted to best safeguard consumer interest and integrity of the gaming process.POSITION RESPONSIBILITIES

The License And Applications Specialist (LAS) position performs the most complex duties related to regulating all forms of legalized gambling in the state including lottery, parimutuel, sports wagering, online gaming, and tribal casinos. This position requires a high level of analysis and functionality in assisting in the administration of permitting functions, reviewing factors affecting permitting, responding to inquiries from the various sources, collecting data, utilizing and applying regulations to new technologies, and the ability to keep current with the latest legislation. This position will assist in the supervision of employees of lower paygrades as assigned and perform license application processing for casinos, lottery, off-track betting (OTB), sports wagering, online gaming, supervisory personnel, managers, and directors of companies doing business with gaming providers, for both initial licensing, as well as license renewal. Other responsibilities of the License And Applications Specialist include:

• Communicating with higher-level executives of large companies, and multinational companies, as well as legal counsel and compliance staff;
• Financial analysis of an applicant company to prove suitability for a permit or certificate;
• Performing studies and analyzing factors and incidents impacting on regulatory responsibility and making recommendations to implement changes;
• Handling entities with complex structures of national, international, and global companies;
• Handling trusts, holding companies, estates, and chains of companies owned by subsidiaries;
• Writing final decisions utilizing a high level of research and analysis;
• Utilizing significant analytical skills to produce logical and well-written final decisions;
• Acting as a hearings officer or participating in public hearings concerning issuance;
• Performing or supervising investigations of violations;
• Revocation or amendment of certificates and permits and explaining laws and agency regulations to applicants and the public;
• Other duties as assigned.

POSITION HIGHLIGHTS

• Monday - Friday
• Full-time (40 hours per week)
• First shift (7:30 AM - 4:00 PM, may include work on evenings and weekends)
• Location: 450 Columbus Boulevard in Hartford, CT
• Hybrid position (telework and in office)

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Frank DeCusati at frank.decusati@ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for performing the most complex tasks in the analysis and processing of license and registration applications in an agency with regulatory responsibility for specific industries or businesses.

EXAMPLES OF DUTIES

• Performs the most complex related duties in processing complex certificate and permit applications;
• Receives and processes fees;
• Studies and analyzes factors and incidents impacting on regulatory responsibility and makes recommendations to implement changes;
• Acts as a hearings officer or participates in public hearings concerning issuance, revocation or amendment of certificates and permits;
• Explains laws and agency regulations to applicants and the public;
• Prepares correspondence;
• Assists in rate case matters;
• May perform or supervise investigations of violations;
• May supervise examination of and approve application process for interstate permits;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of
  • relevant licensure, certification or permit functions of regulated entities;
  • relevant regulated industry operations, practices and procedures;
  • statistics;
• Skills
  • interpersonal skills;
  • oral and written communication skills;
• Ability to
  • understand, interpret and apply laws, regulations and other written materials pertaining to entities regulated by department;
  • research, analyze and evaluate data and prepare comprehensive written reports;
  • utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of clerical or technical experience in a regulated industry or with a regulatory agency.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in preparing material for or actively participating in, hearings concerning the regulatory process.

NOTE: For state employees this experience is interpreted at the level of a License and Applications Analyst.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

• Experience in the administration of licensure, certification, permitting and hearing functions
• Experience reviewing background information documents such as criminal background, organizational, financial statements, tax returns, or credit report inquiries
• Experience with leading team members in applying state statutes and regulations
• Experience interacting with outside vendors, licensing agencies, or divisions
• Experience in creating and applying system workflows in eLicense

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.