Limited Duration Office Assistant 2 Reception

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$21.96 - $26.85 Hourly

Department:

Department of County Human Services (DCHS)

Job Type:

Limited Duration

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

October 07, 2025

The Opportunity:

Multnomah County, Department of County Human Services is pleased to announce an open competitive recruitment to fill one (1) Full Time Limited Duration Office Assistant 2 Reception in the Aging, Disability and Veterans Services located at the Five Oaks Building, 209 SW 4th Avenue, Portland OR 97204. This position is scheduled in-person 40 hours/week, Monday-Friday, 8:00 AM – 5:00 PM. This is a limited duration position and is funded for 24 months but may end sooner.

This recruitment will be open for 7 days or until we receive 150 applications whichever comes first. The eligible list created from this recruitment may be used to fill future regular, limited duration, full or part time, temporary, or on-call positions at any of our locations.

About the Position: As a Receptionist you will be the first point of contact for clients and the public. You will perform clerical and customer service functions and will be cross trained to cover a variety of duties to support team members and serve customers of multiple programs located within the Five Oak building.

Primary responsibilities include:

• Greet customers, gather and enter information into multiple computer systems
• Manage lobby traffic with the ability to prioritize multiple tasks
• Answer phones and direct callers to appropriate program staff
• File and records maintenance, to include scanning and uploading consumers' documents into electronic systems, archive case files, order and maintain forms, brochures, and client announcements/postings/notifications
• Maintain and process financials; receive, receipt, record and deposit client payments, order, maintain and issue negotiables.
• Maintain work areas, interview rooms and general office equipment, ensuring they are in proper working orderProvide support as need throughout the team, work groups and management

The successful candidate will demonstrate:

• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
• Ability to be flexible and transition between tasks
• Patience and compassion when dealing with challenging and emotionally charged situations
• Ability to use standard office software and follow standard office procedures
• Independently handle general customer inquiries and complaints.
• Ability to prioritize tasks in a busy office environment

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.

• Equivalent to the completion of the twelfth grade; AND

• One (1) to four (4) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 1-4 years of qualifying training and/or experience).

• Must have a valid driver license by time of hire

• Must pass a criminal background check

We knowledge that experience and transferable skills can be obtained through traditional and nontraditional means, we encourage and support all candidates who believe they have the experience needed to apply

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Screening and Evaluation:

The Application Packet:

Attachments will not be reviewed unless specifically requested. Only apply once for this opportunity.

Your completed application must include all of the following:

• Completed online application and/or resume.

• Cover Letter: Please attach your cover letter as a separate document. Please be thorough in your responses, as these materials will be scored and determine your eligibility to advance in this recruitment process. Please be clear and specific in the applicable sections of the online application/resume about how your background is relevant. This information must also be consistent with your response if applicable.

Your cover letter should address below:

(1) Please tell us about your Receptionist experience in a fast paced environment?

(2) Please describe your experience using de-escalation skills in solving a conflict?

(3) Please describe yourdata-entry skills? What software have you used including managing a database.

Internal candidates: After you have submitted your application, please check your Workday inbox and complete the Veterans’ Preference Questionnaire prior to application deadline Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference for this recruitment.

Review our veterans’ preference page for details about eligibility and how to apply. The recruiter as listed on the job announcement must receive all required documentation by the closing date of the recruitment.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• An evaluation of application materials to identify the most qualified candidates

• Consideration of top candidates through phone screen and/or interview(s)

• Background and reference checks Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

ADDITIONAL INFORMATION:

Type of Position: This hourly union-represented position is eligible for overtime pay.

Benefits: Multnomah County offers a comprehensive Benefit package to all eligible employees.

Pay Equity: The county regularly reviews pay equity for our workforce. Wen setting pay we consider applicants’ education, experience, seniority, training, and tenure in relation to other employees performing a similar level of work.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Gary Miguel

Email:

gary.c.miguel@multco.us

Phone:

+1 (503) 3148943

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6001 - Office Assistant 2