Manager - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This Manager position is part of the Regulatory Exam Lifecycle Management (RELM or ‘the Team’) in Global Risk and Compliance (‘GRC’), and reports to the Director of Regulatory Risk Management. RELM supports the end-to-end lifecycle of regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express.

Within RELM, the Regulatory Risk Management (RRM) team supports governance, reporting, readiness, and risk management processes that underpin the company’s regulatory exam framework. RRM focus areas include management of RELM’s policies and procedures (including AEMP 69), development and oversight of regulatory training and exam-readiness materials, and driving alignment across RELM’s reporting and documentation standards.

Responsibilities:

• Developing and maintaining RELM’s policies, procedures, and training, including the American Express Regulatory Management Policy (AEMP 69) and its corresponding Tier 2 training module.
• Maintaining reporting and governance standards, and developing strategic-level reporting tailored for senior leadership and management committees.
• Developing and maintaining regulatory and exam-readiness training materials to drive preparedness in alignment with established procedures and standards.
• Managing and tracking the RRM workflow for reporting deliverables, driving timeliness, quality, and efficiency in processes and outputs.
• Strong collaboration with key cross-functional stakeholders, including Operational Risk Management, U.S. Regulatory Relations, the General Counsel’s Organization, Enterprise Program Management, Control Management, Enterprise Risk Management, and Internal Audit to ensure coordination and consistency across shared processes.

Minimum Qualifications:

• 5+ years of prior experience in risk management, regulatory, or related roles (e.g., regulatory affairs, regulatory relations, compliance, or governance and oversight).
• Highly collaborative and able to build and leverage relationships with internal and external stakeholders.
• Strong grasp of enterprise priorities and able to understand and communicate linkages across initiatives and disciplines.
• Outstanding written, verbal, and interpersonal communication skills, and demonstrates effective interaction and influence at all levels of the organization.
• Solutions-oriented and execution-focused, with appropriate attention to detail.
• Exhibits strong sense of urgency, including the ability to handle multiple and concurrent priorities within a fast-paced environment.
• Strategic and tactical leadership skills, as well as sound judgment and decision making.
• Project management experience, including cross-organizational coordination on large and complex projects.
• Strong Microsoft Office skills required, including Excel and PowerPoint; experience with Tableau, Archer, and workflow-management systems helpful.
• Bachelor’s degree required, advanced degree a plus.

Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.