Manager-Compliance

Job Description

Position Overview

We are seeking a dynamic Manager of Compliance Monitoring to support and execute the firm’s ongoing compliance monitoring activities designed to assess adherence to regulatory requirements, internal policies, and compliance standards. This role plays a critical part in identifying emerging risks, providing continuous oversight, and strengthening the firm’s overall compliance risk management framework.

The Manager will report to the Director of Compliance Monitoring and work closely with business units, Compliance Testing, Risk, and Governance teams to provide effective challenges, promote accountability, and help ensure sustainable compliance across products, services, and operational processes.

Responsibilities

Key Responsibilities

• Support the execution and continuous enhancement of the compliance monitoring framework and coverage strategy, ensuring alignment with regulatory expectations, enterprise priorities, and risk appetite.
• Lead the implementation and execution of monitoring routines across business lines to evaluate adherence to regulatory obligations, internal policies, and control requirements.
• Partner with Compliance Officers and business stakeholders to assess the effectiveness of first-line regulatory adherence through monitoring activities; identify, escalate, and track deficiencies through remediation.
• Analyze monitoring results, trends, key risk indicators (KRIs), and management information to identify emerging risks, thematic concerns, and potential systemic issues.
• Ensure monitoring activities, results, and supporting documentation are maintained in a clear, consistent, and examination-ready manner to support regulatory inquiries and internal governance reviews.
• Prepare and deliver reporting and insights on monitoring outcomes, thematic findings, and risk trends to senior leadership and governance forums.
• Collaborate with Compliance Testing, Risk Management, Audit, and Governance teams to promote consistency in oversight activities and reduce duplication across compliance assurance functions.
• Drive continuous improvement in monitoring methodologies, reporting capabilities, and operational efficiencies through use of data analytics, automation, and process optimization.
• Build strong partnerships across the organization to effectively influence stakeholders, provide credible challenges, and support proactive risk management practices.

Qualifications

• Experience: 5+ years of compliance, risk, or audit experience in financial services; demonstrated expertise in compliance monitoring and oversight.
• Minimum Academic Requirements: Bachelor’s Degree strongly preferred, not required.
• Skills and Competencies
• Strong knowledge of compliance risk management frameworks, monitoring methodologies, and regulatory expectations.
• Strong leadership and organizational capabilities to manage a global monitoring program.
• Professional experience in handling policy governance objectives.
• Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.
• Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.
• Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Ability to both work independently and collaboratively with team-members and to navigate a complex organization.
• Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.
• Experience in delivering high-quality work products, reflecting attention to detail.
• Must be a self-starter flexible, innovative, and adaptive.
• Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​