Manager, Donor Data Quality

Manager, Donor Data Quality

Posting Description

Build data that builds homes.

As the Resource Development Donor Data Quality Manager at Habitat for Humanity International (HFHI), you will use data to fuel opportunity, strengthen donor relationships, and help families around the world access safe, affordable housing. When your work improves donor data quality, you directly support the resources that make our global mission possible.

If you find satisfaction in detailed, methodical work, enjoy solving data puzzles, and care deeply about the people behind the data, this role is for you.

Your Impact

You will play a critical role in strengthening the quality and integrity of donor data across a global CRM system. Your work will directly influence fundraising effectiveness, decision making, and the ability for teams worldwide to operate with clarity and confidence.

Role Purpose

You will help drive fundraising success by ensuring donor data is accurate, reliable, and actionable. Partnering with the Director and cross functional teams, you will:

*Lead hands‑on data cleanup and verification
*Improve data processes and standards
*Serve as an “air traffic controller” for donor data, coordinating work across teams so issues are triaged, assigned, and resolved without duplication or conflict

This role is ideal for someone who enjoys deep, focused data work and understands how meticulous accuracy supports donor care and organizational impact.

Location and Travel

You can choose the work style that fits you best. This role is open to candidates across the United States and offers both remote and hybrid options. Hybrid team members have the opportunity to collaborate in person at our offices in Americus, GA; Atlanta, GA; or Washington, DC.

This role requires minimal travel (up to 5%), primarily for occasional internal meetings in Americus, GA.

Key Responsibilities

*Monitor and improve data quality by building and maintaining complex CRM queries and data lists
*Lead deduplication efforts by identifying, verifying, and merging duplicate donor records
*Triage and coordinate data issues across teams using Jira and internal workflows
*Strengthen data integrity by identifying root causes, improving processes, and flagging systemic issues
*Support end users by reinforcing best practices and consistent CRM usage
*Collaborate across teams to resolve system sync exceptions and improve data flow

Must Have Qualifications

*Bachelor’s degree or equivalent experience
*4 or more years of experience in fundraising data or database management in a nonprofit, university, or similar environment
*Strong experience navigating CRM systems and building queries for reporting and analysis
*Advanced Excel skills and confidence working with structured data
*High attention to detail with a commitment to accuracy and consistency
*Proven ability to troubleshoot complex data issues and implement practical solutions

Nice to Have

*Experience with Blackbaud CRM or similar fundraising platforms
*Background in coding, business analysis, or systems improvement
*Knowledge of fundraising operations such as donor relations and development processes
*Exposure to global nonprofit environments

Culture and Values

At Habitat for Humanity International, you join a community that believes in:
*Humility: We are part of something bigger than ourselves
*Courage: We do what is right, even when it is difficult
*Accountability: We take personal responsibility for Habitat’s mission
*Safeguarding: We protect the rights, dignity, and safety of all people we serve and work alongside

Compensation and Benefits

The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $66,390 to $78,100 per year.

Ready to Make an Impact?

If you are passionate about using data to drive real world change and want your work to support a global mission, we want to hear from you.

Apply today and help build a world where everyone has a place to call home.

#LI-DNI
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}

a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}

About

Habitat for Humanity International (HFHI) is a nonprofit, ecumenical Christian housing ministry. The purpose and goal of Habitat for Humanity International is to eliminate poverty housing and homelessness from the world, and to make decent shelter a matter of conscience and action. Habitat invites people of all backgrounds, races and religions to build houses in partnership with families in need. HFHI has an Administrative Headquarters based in Atlanta, Georgia, an Operational Headquarters based in Americus, Georgia and Area Office bases of operations in Manila, Philippines for our Asia and the Pacific work, San Jose, Costa Rica for our Latin American and the Caribbean work, and Bratislava, Slovakia, for our Europe, the Middle East and Africa work.

HFHI is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

Function

Resource Development and Fundraising

Auto req ID

10952BR

Position Category

Full-time - Salaried

Position Type

US Employment

Geographic Location

North America

Location

Remote or hybrid within the United States

Position Number

1339

Required Travel

10%