Manager of Provider Relations and Value-Based Performance (Remote)

** Position is remote, however you must live in MST of PST time zone to be considered for this opportunity**

Position Summary:

tango is a delegated entity that partners with health plans to manage the full spectrum of home health services for their members. We are seeking a Manager of Provider Relations and Value Based Performance to lead a team dedicated to strengthening provider partnerships and improving performance within value based arrangements. This leadership role plays a critical part in ensuring that our network of home health providers delivers high-quality, cost-effective care.

Key Responsibilities:

Leadership & Team Management:

• Lead, coach, and mentor a team of provider relations specialists.
• Set team goals and performance standards in alignment with tango’s strategic objectives and health plan expectations.
• Foster a culture of accountability, collaboration, and provider-centric service.

Provider Relations & Network Engagement:

• Serve as the primary escalation point for provider concerns, performance issues, and network questions.
• Build and maintain strong, trust-based relationships with home health agencies and partner providers.
• Communicate program updates, expectations, and performance metrics to ensure network alignment.

Value-Based Care Performance Oversight:

• Monitor provider performance under delegated value based care arrangements, focusing on quality, utilization, and patient outcomes.
• Collaborate with internal analytics, clinical, and operations teams to identify trends, gaps, and opportunities for improvement.
• Drive provider engagement in performance improvement initiatives to meet shared savings and quality targets.

Strategic & Operational Support:

• Translate tango strategy into operational tactics to support provider engagement and performance.
• Assist in optimizing tango’s value-based care frameworks and incentive models by providing insights from the field.

QUALIFICATIONS:

Education & Experience:

• Bachelor’s degree in healthcare administration, business, public health, or a related field required.
• 5–7 years of progressive experience in provider relations, network management, and value-based care, preferably in a delegated or managed care environment.
• 2+ years of direct people leadership experience.

Knowledge, Skills, & Abilities:

• Strong understanding of delegated health plan-provider relationships and value based care models, especially in home health or post-acute care.
• Proven ability to interpret performance data and lead successful provider performance initiatives.
• Exceptional interpersonal, communication, and negotiation skills.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced, evolving environment.

Work Environment:

• Remote, with periodic travel to provider sites and internal meetings as needed.
• Must be comfortable working across multiple health plan partners and adapting to varying delegation requirements.

tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.