Manager Training and Education
AtlantiCare Regional Medical Center
Weymouth, NJ, USA
10/11/2025
Full Time
AtlantiCare Regional Medical Center
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Description
POSITION SUMMARY
The Manager of Training & Education plays a pivotal role in the development, execution, and continuous improvement of training programs related to clinical systems. This role is responsible for ensuring that training initiatives are comprehensive, user-focused, and aligned with the strategic objectives of the organization. The Manager will lead efforts in creating educational resources, assessing training effectiveness, and supporting end-user adoption of clinical systems.
This position requires on-call responsibilities and on-site responsibilities (ex: On-site presence during go lives, rounding activities, select meetings/trainings, and as determined by request/need)
QUALIFICATIONS
EDUCATION: Bachelor's Degree Required. In lieu of Bachelor's degree, additional four years of experience required.
LICENSE/CERTIFICATION: Valid Driver's License
EXPERIENCE:
PERFORMANCE EXPECTATIONS
Training Program Development and Oversight:
Assessment and Adaptation:
End-User Support and Troubleshooting:
User Adoption and Engagement:
Evaluation and Continuous Improvement:
Collaboration and Advocacy:
Communication and Resource Accessibility:
General Duties
WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the hospital environment on an occasional basis, including exposure to infectious disease, hazardous substances, and potential injury. This position requires balancing, fingering, reaching, reading, driving, and speaking a majority of the time. This position works with such equipment as computers, fax machine, copier, and telephone. Occasional carrying up to 20 lbs. also required.
REPORTING RELATIONSHIP
This position reports to Director Health Informatics Training & Education
The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.
Job Category
Information Technology
Hours Per Week
40
Weekends Required?
No
Holidays Required?
No
Shift
Days
Posititon Status
Full-Time
Job Details
Pay Range
$92803 - $162406
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Description
POSITION SUMMARY
The Manager of Training & Education plays a pivotal role in the development, execution, and continuous improvement of training programs related to clinical systems. This role is responsible for ensuring that training initiatives are comprehensive, user-focused, and aligned with the strategic objectives of the organization. The Manager will lead efforts in creating educational resources, assessing training effectiveness, and supporting end-user adoption of clinical systems.
This position requires on-call responsibilities and on-site responsibilities (ex: On-site presence during go lives, rounding activities, select meetings/trainings, and as determined by request/need)
QUALIFICATIONS
EDUCATION: Bachelor's Degree Required. In lieu of Bachelor's degree, additional four years of experience required.
LICENSE/CERTIFICATION: Valid Driver's License
EXPERIENCE:
- Minimum 3 years training, education and end-user support experience, plus a minimum of 3 years clinical experience required. (In lieu of Bachelor's Degree, a total of 7 years of experience required)
- Demonstrated ability to assess training needs, adapt programs, and drive continuous improvement
- Previous management experience preferred.
- Excellent written and oral communication skills required.
- Computer application experience preferred
PERFORMANCE EXPECTATIONS
Training Program Development and Oversight:
- Develop and manage strategic training programs tailored to IT systems, ensuring they meet organizational goals and enhance end-user proficiency.
- Oversee the creation of advanced educational materials, including manuals, e-learning modules, and interactive tools, to support ongoing learning and optimal system utilization.
Assessment and Adaptation:
- Evaluate and adapt training programs based on user feedback, changing needs, and technological advancements to ensure relevancy and effectiveness.
- Utilize performance metrics and user data to drive continuous improvement and refine training approaches.
End-User Support and Troubleshooting:
- Lead hands-on support and troubleshooting efforts for complex issues, improving system adoption and overall performance.
- Collaborate with technical teams to address and resolve user challenges promptly.
User Adoption and Engagement:
- Implement strategies to promote user adoption, demonstrate the value of clinical systems, and encourage best practices.
- Act as a change leader and advocate for technology integration, facilitating smooth transitions and fostering positive attitudes towards new systems.
Evaluation and Continuous Improvement:
- Monitor and assess the effectiveness of training programs through feedback, evaluations, and performance metrics.
- Make data-driven recommendations for improvements and adjustments to enhance the quality and impact of training initiatives.
Collaboration and Advocacy:
- Work closely with senior clinical leaders to identify knowledge gaps and areas requiring additional focus.
- Ensure that training and support programs are aligned with both organizational needs and individual learning requirements.
Communication and Resource Accessibility:
- Ensure that training and support resources are accessible and effectively communicated to all relevant stakeholders.
- Advocate for user-centered informatics programs, ensuring they meet diverse learning needs and support the broader goals of the organization.
General Duties
- Performs other duties as assigned.
- Embodies and promotes AtlantiCare values.
- Adheres to AtlantiCare policies and procedures.
WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the hospital environment on an occasional basis, including exposure to infectious disease, hazardous substances, and potential injury. This position requires balancing, fingering, reaching, reading, driving, and speaking a majority of the time. This position works with such equipment as computers, fax machine, copier, and telephone. Occasional carrying up to 20 lbs. also required.
REPORTING RELATIONSHIP
This position reports to Director Health Informatics Training & Education
The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.
Job Category
Information Technology
Hours Per Week
40
Weekends Required?
No
Holidays Required?
No
Shift
Days
Posititon Status
Full-Time
Job Details
Pay Range
$92803 - $162406
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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