Managers, Performance & Insights

American Express Travel Related Services Company, Inc. seeks Managers, Performance & Insights to identify, optimize, and implement channel integration initiatives in order to drive sustainable profitable growth in a compliant manner. Analyze customer data to develop data-driven business strategies. Diagnose business needs and establish analytical hypotheses and solutions leveraging Big Data and business intelligence tools and platforms. Refine business intelligence tools, databases, dashboards, systems, and methodologies to permit strategic decision-making by senior leadership. Coordinate with cross-functional partners to ensure alignment and collaboration on strategic priorities.

Position requires a Bachelor’s degree in Statistics, Mathematics, Data Science, Data Analytics, Business Intelligence, Computer Science, Engineering, Information Systems, or a related field, and 2 years of experience with analyzing customer data to identify trends and develop business strategies. Experience must include 2 years of experience with each of the following: analyzing complex financial datasets and performing data mining to identify commercial trends; developing data-based strategic initiatives to enhance business performance; presenting data-driven analyses to technical and non-technical teams; creating and maintaining business intelligence systems, including MS Excel spreadsheets and MS Access databases; data visualization tools, including MS Excel, Tableau, and Snowflake; and Agile methodologies, C++, ER-win, MySQL Server, Python, R, RDBMS, SAS, Scrum methodologies, and SQL. Telecommuting is available up to 2 days per week.

Job Location: New York, NY

Salary Range: $80,000.00 to $155,000.00 annually

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

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The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

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