Welcome to Whataburger Careers!
The Market Leader leads restaurant operations in a market area to achieve strategic objectives. They guide Operating Partners and ensure that the Whataburger experience is provided to customers and Family Members.Total Rewards:
- Competitive Weekly Pay
- Uncapped Bonus (incentive) Potential with Monthly and Annual Payouts
- Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance
- Leadership Development and Career Growth Opportunities
- Company Vehicle
- Healthcare and Life Insurance Benefits
- Paid Time Off - 5 Weeks on Day 1!
- Paid Corporate Holidays
- 401(k) Savings Plan with a Competitive Company Match
- Paid Parental Leave - Subject to meeting eligibility requirements
- Short-Term Disability
- Long-Term Disability
- Scholarship Program - You and Your Dependents are Eligible!
- Whataburger Family Foundation (Hardship Grant Assistance)
- Discounted Meals For You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and Recognition For All You Do
- Retirement Celebration Program
Responsibilities:
- Partners with Operating Partners, Ops Leadership and Support System teams to increase profitability.
- Strategizes, plans, and supports new units and market growth.
- Visits restaurants to ensure Whataburger standard operating procedures are being followed.
- Supports Whataburger mission, works towards its vision, role-models its core values, and champions company initiatives.
- Promotes Whataburger brand.
- Provides timely communication.
- Identifies opportunities and makes well-reasoned decisions even in unpredictable situations.
- Coaches and develops Family Members to build the talent pipeline.
Key Skills:
- Strategic Planning
- Budgeting
- Marketing
- Negotiation
- Coaching
- Talent Development
- Restaurant Operations
Preferred:
- Bachelor’s degree or equivalent work experience.
- 9+ years’ experience supervising others at various organizational levels (e.g. regional or national level).
- Multi-unit management experience in a quick or full-service restaurant.
Knowledge, Skills, and Abilities:
- Developed interpersonal and relationship building skills, with ability to promote a team environment and work effectively with all levels of employees.
- Successful P&L track record and a proven legacy of developing people
- Proficiency in restaurant, retail or hospitality operating, back of house, and point of sale systems.
- Intermediate time management and organizational skills.
- Sound general knowledge of working practices, procedures, and techniques.
- Sound ability to communicate, influence and negotiate decisions while motivating staff.
- Ability to prepare and present ideas and recommendations to colleagues, managers and direct reports with ample notice and preparation.
- Proficiency in MS Office Word, Excel, Outlook, Power Point (as applicable).
- Solid professional or theoretical knowledge and functional concepts, practices, and procedures of a particular field of specialization in the execution of assigned duties and responsibilities.
- Intermediate understanding of budgetary concepts and procedures.
- Intermediate understanding of portfolio management: input to output, decision making process, logical sequence of activities, interdependencies between activities/tasks, deliverable prioritization, and timeline.
Professional Certifications:
- Food Safety Certification (may vary based on city, county, and state requirements).
- Food Handler’s Certification.
Working Conditions/Travel Requirements:
- Must be able to work the necessary time to satisfactorily fulfill job responsibilities.
- Must be able to report to work timely and as required by operational/business needs.
- Must be able to work a full-time schedule and be able to work all shifts based on operational needs of assigned Market.
- Must be able to travel, both locally and long distances (including air travel), to worksites, meeting sites, and other locations.
- Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards, and maintain current automobile liability at minimum levels in their state of residence.
- No conflicting business ownership interests.