Medicaid Program Operations Manager

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitleMedicaid Program Operations ManagerRequisition NumberRE53917Working TitleDepartment Name7P275:Public Health Analytics and InformaticsWork LocationFrankfort, KYGrade Level50Salary Range$81,640-138,798/yearType of PositionStaffPosition Time Status Full-TimeRequired EducationMAClick here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience6 yrsRequired License/Registration/CertificationNonePhysical RequirementsSitting for extended periods of time, repetitive motion, some travelShiftMonday – Friday Between the hours of 8:00 a.m. – 5:00 p.m. Additional hours as neededJob SummaryThe Medicaid Program Operations Manager serves as a senior strategic leader responsible for managing a division’s full portfolio of Medicaid programs, initiatives, and regulatory commitments. This role works closely with Department Leadership and, at times, Cabinet-level executives to ensure the division meets all program, compliance, and operational objectives. The Program Operations Manager oversees project delivery, portfolio governance, vendor performance, and regulatory deadlines while driving alignment across teams and resolving conflicts that impact program outcomes. The Program Operations Manger also leads requirements development, business analysis, and data-driven assessment to support decision-making and ensure solutions meet Medicaid policy and compliance standards. This position requires exceptional communication skills, as the Program Operations Manager owns all executive reporting for the division and serves as key liaison across internal and external stakeholders.

This is a high-visibility role suited for a strategic, analytical, and collaborative leader with deep experience in Medicaid program operations, project/portfolio management, and cross-functional coordination.

Key Responsibilities

• Lead end-to-end project planning, execution, monitoring, and closure for assigned DMS Division initiatives.
• Develop and maintain project schedules, risk logs, mitigation plans, and performance dashboards.
• Ensure all projects meet Medicaid regulatory requirements, quality standards, and delivery timelines.
• Coordinate cross-function project teams, including internal staff, vendors, and consultants.
• Facilitate project governance meetings, decision-making processes, and issue escalation
• Oversee the assigned division’s full portfolio of programs, initiatives, and operations commitments.
• Lead requirements gathering, business process analysis, and workflow documentation for assigned Division initiatives.
• Translate business needs into functional requirements for IT, vendors, and operational teams.
• Conduct impact assessments, gap analyses, and readiness evaluations.
• Serve as the primary liaison between Division leadership and Department leadership.
• Prepare and deliver executive reports, briefings, presentations, and decision memos.
• Facilitate stakeholder meetings, workshops, and cross-agency coordination sessions.

Skills / Knowledge / AbilitiesExperience with healthcare transformation initiatives and program development (e.g., value-based purchasing, delivery system reform & development). Knowledge of federal waiver programs and/or federally funded programs. Experience with health/governmental contracting, oversight & evaluation of program success across multiple governmental/healthcare related initiatives. Background in healthcare quality measurement and improvement, as well as success/demonstrated experience with programmatic/governmental information systems and data analytics.Does this position have supervisory responsibilities? NoPreferred Education/ExperienceMaster’s degree in healthcare administration, public health, public administration, business administration, or related field. A PhD in public health field preferred. Minimum of 4 – 6 years of progressively responsible experience in healthcare or governmental health program management, preferably in Medicaid or other government healthcare health related policy programs.

Preferred: Project Management Professional (PMP), Program Management Professional (PgMP), Portfolio Management Professional (PfMP), Certified Scrum Master (CSM) or SAFe Agilist, Lean Six Sigma Certification (Green Belt or higher)Deadline to Apply04/13/2026Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Will you now, or in the future, require sponsorship by University of Kentucky for an employment-based visa?
   • Yes
   • No
2. * How many years of specific Medicaid experience do you have?
   • None
   • More than 0 up through 2 years
   • More than 2 years up through 4 years
   • More than 4 years up through 6 years
   • More than 6 years
3. * How many years of direct Project Management experience do you have?
   • None
   • More than 0 up through 2 years
   • More than 2 years up through 4 years
   • More than 4 years up through 6 years
   • More than 6 years
4. * How many years of Portfolio Management experience do you have with Executive Level Stakeholders?
   • None
   • More than 0 up through 2 years
   • More than 2 years up through 4 years
   • More than 4 years up through 6 years
   • More than 6 years
5. * How many years of healthcare experience do you have, excluding Medicaid/Medicare experience?
   • None
   • More than 0 up through 2 years
   • More than 2 years up through 4 years
   • More than 4 years up through 6 years
   • More than 6 years

Applicant Documents
Required Documents

1. Resume

Optional Documents

PI283698699