Motor Vehicle Division Manager(Office/On-site)

Introduction

The State of Connecticut, Department of Motor Vehicles is now accepting applications from its agency employees for a Motor Vehicle Division Manager in Wethersfield, CT.

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Position Details:

• Full-time, 40 hours/week
• Monday - Friday
• 8:30AM - 5:00 PM
• Office/On-site
• Located in Wethersfield, CT

Position Responsibilities:

• Reports to the Division Chief and have oversight of the various tasks within multiple units.
• Supervise a team of Motor Vehicle Program Coordinators and Motor Vehicle Central Office Supervisors.
• Responsible for the oversight of registration and title transactions, the CT DMV online registration program, and ensuring the compliance of all aspects of insurance mandated by state and federal laws.
• Oversee the unit responsible for issuing vanity plates, disability placards, and copies of DMV records. Our ideal candidate will have extensive knowledge of registration and title process, Title 14 & 15 statutes, and stay up to date with legislative changes.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Hayley Newhouse at hayley.newhouse@ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Motor Vehicles this class is accountable for assisting a Motor Vehicle Division Chief or other administrative official in the direction of the programs and operations of a division or for independently administering a small division reporting to an executive official.

EXAMPLES OF DUTIES

• Administers or directs programs and operations of an assigned division or unit;
• Develops, implements and evaluates division policies, goals and objectives;
• Designs and develops division programs and activities;
• Implements new procedures, procedural revisions and regulations;
• Interprets and administers pertinent departmental laws;
• Oversees and evaluates staff;
• Prepares or assists in preparation of division budget;
• Maintains contacts with individuals within and outside of division who might impact on policy or program activities;
• Reviews reports of activities, inspections, investigations and complaints and recommends further actions;
• Assists in resolution of problems and recommends corrective actions;
• Leads the recruitment and hiring of staff, including outreach, interview and selection;
• May represent Commissioner on sensitive division related activities including testimony at legislative hearings;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • and ability to apply management principles and practices;
  • relevant state and federal laws, statutes and regulations;
  • relevant agency policies and procedures;
• Considerable
  • interpersonal skills;
  • oral and written communication skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of experience in business or public administration, personnel, production or quality assurance management.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity.
NOTE: Supervisory capacity is defined as scheduling, assigning, overseeing work, establishing performance standards for employees and taking corrective measures to implement those standards.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.
• For state employees two (2) years of experience at the level of a Motor Vehicle Branch Operations Supervisor 2 may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

• Experience at the level of a Motor Vehicle Program Coordinator or higher.
• Experience managing people in a department of a matrix environment
• Experience providing customer service to internal and external stakeholders, providing feedback and resolution
• Experience tracking productivity and analyzing trends.
• Experience managing and maintaining priorities in a deadline driven environment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.