Motor Vehicle Division Manager(Office/On-Site)

Introduction

The State of Connecticut Department of Motor Vehicles (DMV) is accepting applications for a Motor Vehicle Division Manager within the Driver Regulation Division in Wethersfield.

WHAT WE CAN OFFER YOU

• Visit our State Employee Benefits Overview page!
• Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.

POSITION HIGHLIGHTS

• Monday - Friday.
• Full Time, 40 hours per week.
• First Shift, 7:30 AM to 4:00 PM.
• Office/On-site
• Location: Wethersfield.

THE ROLE

The Motor Vehicle Division Manager will be assigned to the Driver Regulation Division at the DMV in Wethersfield. This role is essential to overseeing the Driver Services Unit and ensuring the efficient administration of critical regulatory programs that promote public safety and compliance.

Key responsibilities include the management and oversight of:

• Driver suspensions and restorations.
• Medical reporting processes.
• The ignition interlock program.
• The operator retraining program.
• Child safety course administration.
• Commercial Driver License (CDL) waivers.

The ideal candidate will possess strong leadership qualities, deep regulatory knowledge, and proven operational management skills. The Motor Vehicle Division Manager will lead a dedicated team committed to upholding safe and lawful driving practices statewide.

ABOUT US

At the DMV, we are dedicated to protecting the health and safety of the motoring public through education, outreach and enforcement in the areas of vehicle weight and safety inspections, heavy duty diesel emission testing, traffic enforcement and investigations of any motor vehicle related complaints.

Watch the video below to see what it's like to be a State of Connecticut employee!

Selection Plan

FOR ASSISTANCE IN APPLYING:
Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay Connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Brittney Woodley at brittney.woodley@ct.gov. Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Motor Vehicles this class is accountable for assisting a Motor Vehicle Division Chief or other administrative official in the direction of the programs and operations of a division or for independently administering a small division reporting to an executive official.

EXAMPLES OF DUTIES

• Administers or directs programs and operations of an assigned division or unit;
• Develops, implements and evaluates division policies, goals and objectives;
• Designs and develops division programs and activities;
• Implements new procedures, procedural revisions and regulations;
• Interprets and administers pertinent departmental laws;
• Oversees and evaluates staff;
• Prepares or assists in preparation of division budget;
• Maintains contacts with individuals within and outside of division who might impact on policy or program activities;
• Reviews reports of activities, inspections, investigations and complaints and recommends further actions;
• Assists in resolution of problems and recommends corrective actions;
• Leads the recruitment and hiring of staff, including outreach, interview and selection;
• May represent Commissioner on sensitive division related activities including testimony at legislative hearings;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • and ability to apply management principles and practices;
  • relevant state and federal laws, statutes and regulations;
  • relevant agency policies and procedures;
• Considerable
  • interpersonal skills;
  • oral and written communication skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of experience in business or public administration, personnel, production or quality assurance management.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity.
NOTE: Supervisory capacity is defined as scheduling, assigning, overseeing work, establishing performance standards for employees and taking corrective measures to implement those standards.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.
• For state employees two (2) years of experience at the level of a Motor Vehicle Branch Operations Supervisor 2 may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

• Experience with CT motor vehicle state statutes and regulations.
• Experience with Commercial Driver License (CDL) requirements.
• Experience with analyzing data and information to create resolution.
• Experience communicating verbally and in writing.
• Experience with internal and external teams, stakeholders, and the public.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.