Operations Intern

Position Summary

The Operations Intern will assist with various projects across Proliance's Central Departments and Ambulatory Surgery Centers. The role will involve managing multiple tasks, supporting departmental initiatives, and contributing to key areas such as supply chain, finance, and patient engagement.

Schedule

This is an internship position between 6/16/25-9/5/25, and the schedule is Monday-Friday, 8am-5pm.

Key Duties and Responsibilities

The key duties and responsibilities of the Operations Intern include, but are not limited to:

• Assist with analyzing and optimizing supply chain processes and data to enhance operational efficiency.
• Support human resources functions, including recruitment, employee engagement, and performance management.
• Contribute to the implementation of patient engagement tools to improve patient experience and satisfaction.
• Help optimize clinical care pathways and bundled payment models in collaboration with clinical teams.
• Participate in financial analysis and budgeting tasks within various clinical departments or care centers.
• Collect and analyze operational data to inform decision-making and process improvements.
• Support contract management processes, assisting with document review and compliance.
• Assist in monitoring and improving quality metrics, ensuring adherence to industry standards.
• Help ensure departmental compliance with healthcare regulations and internal policies.

Education/Experience

• Pursuing a Master’s in Health Administration or a related graduate degree.
• Previous experience in healthcare (preferred but not required).

Knowledge, Skills and Abilities

• Strong communication skills, with the ability to present findings clearly and concisely to various audiences.
• Proficient in data analytics and visualization techniques to interpret and communicate complex data.
• Advanced skills in Microsoft Excel for data analysis, reporting, and modeling.
• Strong critical thinking and problem-solving abilities to address challenges in a healthcare setting.
• A passion for personal development and a willingness to learn and grow within the healthcare industry.
• An interest in outpatient care and ambulatory surgery centers, with a commitment to improving healthcare delivery.

Work Environment/Physical Demands

The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.

Comments

This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.