Patient Access Services Rep/UKHC

Job Title
Patient Access Services Rep/UKHC

Requisition Number
RE53977

Working Title
Patient Access Services Representative

Department Name
H4027: REV Cycle MGT-PFE

Work Location
Lexington, KY

Grade Level
07

Salary Range
$17.50-27.31/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

AA

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Required Related Experience

1 yr

Required License/Registration/Certification

None

Physical Requirements

Office work/clerical

Shift

Monday through Friday, 8am-5pm

Job Summary

A Patient Access Services Representative’s main responsibilities include customer service, department specific tasks, administrative duties, communication skills, and accurate documentation. The duties of Representatives include following direct supervisor directives, ensuring patients receive superior service through quality work, and ultimately contributing to the successful creation of accurate patient accounts. Representatives ensure department policy and procedure is fully understood and followed.

This is a remote position

Skills / Knowledge / Abilities

The ideal candidate will be customer service oriented; possess patient scheduling and health insurance knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position and a high level of respect for confidentiality is a must

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

4 Years Healthcare and/or Customer Service Experience

Deadline to Apply
04/16/2026

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