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PATIENT ACCOUNTS SPECIALIST

Graves Gilbert Clinic
locationBowling Green, KY, USA
PublishedPublished: 6/2/2026
Full Time

Position Title: PATIENT ACCOUNTS SPECIALIST

Requisition Number: PATIE002948

Location: Bowling Green, KY 42103, USA

Job Category: Billing

Position Type: Full-Time

description:

Job Details

Description
  • Speak with patients regarding account inquires.
  • Code/note delinquent accounts for expected collection on next date of service.
  • Reconcile accounts to provide patients with detailed explanation of balance due.
  • Add insurance information and file charges on accounts for primary and secondary insurances.
  • Route appropriate information to other departments to make necessary corrections to accounts.
  • Perform insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
  • Carry out special projects as assigned by supervisor.
  • May involve extended training of newly hired employees. This will require advanced knowledge of all aspects of the job.
  • As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings.
  • Other duties as assigned/necessary.

Qualifications

SkillsRequiredTime-ManagementAdvanced Telephone EtiquetteAdvanced Teamwork AbilityAdvanced Reliable TransportationAdvanced OrganizationalAdvanced Oral CommunicationAdvanced Multi-TaskingAdvanced Medical OfficeAdvanced InterpersonalAdvanced DocumentationAdvanced Customer ServiceAdvanced ComputerAdvanced Attention to DetailAdvanced AnalyticalAdvanced AccuracyAdvanced BehaviorsRequiredTeam Player:Works well as a member of a groupLoyal:Shows firm and constant support to a causeDetail Oriented:Capable of carrying out a given task with all details necessary to get the task done wellDedicated:Devoted to a task or purpose with loyalty or integrity:MotivationsRequiredSelf-Starter:Inspired to perform without outside helpGrowth Opportunities:Inspired to perform well by the chance to take on more responsibilityAbility to Make an Impact:Inspired to perform well by the ability to contribute to the success of a project or the organization:EducationRequired

High School or Equivalent or better.

ExperienceRequiredMay be required to obtain certification in Medical Billing. Must be familiar and effective with electronic programs including Excel spreadsheets.High focus on customer serviceTwo (2) years of medical billing or patient accounts experience. Knowledge of bookkeeping and debits / credits.Proficient communication and multi-tasking skills.Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.





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