Patient Financial Services Rep/UKHC

Job Title
Patient Financial Services Rep/UKHC

Requisition Number
RE53911

Working Title
Patient Financial Services Representative

Department Name
H4014:Patient Accounts

Work Location
Lexington, KY

Grade Level
07

Salary Range
$17.50-27.31/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

AA

Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

1 yr

Required License/Registration/Certification

None

Physical Requirements

Lifting, pushing and or pulling objects, Standing or walking with objects, Sitting at computer workstation for long periods.

Shift

Monday-Friday 40 hours/week.

This position is fully remote.

Job Summary

Under the direction of the Hospital Billing Cash Supervisor, the Patient Financial Service Representative-Cash Application is responsible for ensuring payments are posted daily and accurately to hospital and pharmacy cases. In addition the position requires daily balancing and auditing of all applications.

The representative is expected to be familiar with the Hospital, Pharmacy and departmental policies and procedures and able to utilize all resources available to accomplish the assigned job duties.

This position will also provide quality customer service to help ensure that UKHC collects sufficient cash necessary to support Healthcare operations and participate in unit and Enterprise activities to improve efficiency, quality, safety and patient satisfaction.

This position is fully remote.

Skills / Knowledge / Abilities

The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Associate’s degree; collections experience; medical, office and/or clerical work preferred. Previous experience working with patient accounts/HIPAA is highly preferred.

Deadline to Apply
04/12/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.