Patient Financial Services Rep/UKHC

Job Title
Patient Financial Services Rep/UKHC

Requisition Number
RE54684

Working Title
Patient Financial Services Rep

Department Name
H4014:Patient Accounts

Work Location
Lexington, KY

Grade Level
07

Salary Range
$17.50-27.31/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

AA

Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

1 yr

Required License/Registration/Certification

None

Physical Requirements

Sitting at a computer workstation for extended periods including data entry; repetitive motions, and occasionally standing or walking with objects up to 10 lbs.

Shift

Day shift, Monday through Friday, 8:00 am – 4:30 pm. Other days/times as assigned per departmental needs

Fully Remote

Job Summary

A Patient Financial Services Representative’s main responsibilities include customer service, department specific tasks, administrative duties, communication skills, and accurate documentation. The duties of Representatives include following direct supervisor directives, ensuring patients receive superior service through quality work, and ultimately contributing to the successful resolution of patient accounts. Representatives ensure department policy and procedure is fully understood and followed.

This is a fully remote position.

Effective 7/1/26, this position will be a part of Beyond Blue with the Enterprise Revenue Cycle department

Skills / Knowledge / Abilities

The ideal candidate will be customer service oriented; possess in-depth HIPAA knowledge; have the ability to multi-task with a strong emphasis on accuracy and attention to detail; be proficient in Microsoft Office, including Outlook, PowerPoint, Word, and Excel; have excellent communication skills (both written and verbal); have solid time management, critical thinking, follow-through, and planning and organizational skills; and have a high level of respect for confidentiality.

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Associate degree; third party insurance claims follow-up/collections experience; and medical, office and/or clerical work preferred. Previous experience working with patient accounts/HIPAA is highly preferred.

Deadline to Apply
06/11/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.