Patient Financial Services Supvs/UKHC

Job Title
Patient Financial Services Supvs/UKHC


Requisition Number
RE51252


Working Title
PFS Supervisor – AR Follow-up


Department Name
H4014:Patient Accounts


Work Location
Lexington, KY


Grade Level
09


Salary Range
$43,680-71,323/year


Type of Position
Staff


Position Time Status
Full-Time


Required Education

BA



Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience

1 yr



Required License/Registration/Certification

None



Physical Requirements

The essential job functions of this position require you to: maintain confidentiality; prioritize and manage work effectively; provide exceptional customer service and positively represent UK Healthcare; ensure work is detailed, accurate and completed in a timely manner; perform work in a sedentary position; interact with individuals from various levels throughout the Enterprise and work successfully in a team as well as independently.



Shift

Primarily Monday – Friday. Start times vary between 7:00am – 8:00 am.



Job Summary

The Patient Financial Services Supervisor will be responsible for supervising the daily operations of the Follow-up Team staff by providing workflow management, assessing organizational structure, processes and tools, and work productivity and standards. This position will establish goals and objectives for the staff and promote Patient Financial Services initiatives. The Supervisor will also manage staffing needs by interviewing and selecting best-fit candidates; complete time-keeping functions; lead through appropriate training, coaching, and corrective action; and serve as the next level of escalation for accounts worked by staff.

This is a remote position.



Skills / Knowledge / Abilities

The ideal candidate will possess experience with billing; collections; managed care contracts; insurance verification programs; have knowledge of Revenue Cycle process; have the ability to analyze and interpret payer contracts; knowledge of medical, financial, and contractual terminology; knowledge of claim audits; knowledge of ICD, HCPCS, and CPT coding preferred; be customer service oriented; possess in-depth HIPAA knowledge; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position; and a thorough understanding of resource and employee management. A high level of respect for confidentiality is a must.



Does this position have supervisory responsibilities?
Yes


Preferred Education/Experience

Bachelor’s degree and at least three years of accounting, health insurance, managed care contracts, and medical claims experience preferred; previous experience working in a healthcare revenue cycle operation highly preferred.



Deadline to Apply
08/17/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.