Patient Relations Assistant

Job Title
Patient Relations Assistant

Requisition Number
RE54291

Working Title

Department Name
7H090:CENTER ON DRUG & ALCOHOL RESEA

Work Location
Lexington, KY

Grade Level
40

Salary Range
$15.30-24.50/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS

Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

3 yrs

Required License/Registration/Certification

None

Physical Requirements

Lifting, pushing, and pulling up to 50 lbs. Sitting for long periods of time.

Shift

Monday, Tuesday, Wednesday, Friday: 8 AM – 4:30 PM

Thursdays: 9:30 AM – 6 PM

Job Summary

The Center on Drug and Alcohol Research is seeking a Patient Relations Assistant.

• This individual will respectfully acknowledge, greet patients, and answer phones according to established guidelines.
• Will register patients, make appointments, and collect insurance co-pays and fees for services not covered by insurance.
• Will schedule follow up appointments, assist with daily clinic functions including processing mail, ordering supplies and stocking the lab. Process medical records requests.

Skills / Knowledge / Abilities

Microsoft office, Excel, Word, Outlook

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

HS plus 3 years of related experience

Deadline to Apply
05/12/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.