Patient Relations Assistant/UKHC

Job Title
Patient Relations Assistant/UKHC


Requisition Number
RE52075


Working Title
PRA


Department Name
H3180:Imaging Services


Work Location
Lexington, KY


Grade Level
06


Salary Range
$16.20-24.82/hour


Type of Position
Staff


Position Time Status
Part-Time


Required Education


HS




Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience


3.5 yrs




Required License/Registration/Certification

None



Physical Requirements

Requires handling of light-weight objects up to 10 pounds, or some standing or walking.



Shift

Weekends and holidays.



Job Summary

The Department of Radiology is seeking a Part-time Patient Relations Assistant to facilitating an engaging and positive patient experience.

Duties include collection and input of registration information, insurance and demographic data, perform cash collection (co-pays, deductible, deposit, reconciliation), and provide customer service to patients.



Also, primary responsibilities include, but are not limited to, greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering the telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.



Skills / Knowledge / Abilities

Patient registration, office and clerical, and customer service skills.



Does this position have supervisory responsibilities?
No


Preferred Education/Experience

HS plus 4 years in a busy office setting or care clinic



Deadline to Apply
10/30/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.