Patient Services Coordinator Senior/UKHC

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitlePatient Services Coordinator Senior/UKHCRequisition NumberRE54876Working TitlePSC Sr - Med Specialities ClinicDepartment NameM3500: AMBULATORY MEDICINEWork LocationLexington, KYGrade Level08Salary Range$19.00-30.09/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

AA

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

4 yrs

Required License/Registration/CertificationNonePhysical RequirementsOn occasion, may lift objects up to 50 lbsShiftMostly weekdays, 8am-5pm. Other days and hours as needed.Job SummaryThe Patient Services Coordinator Senior will oversee patient flow and clinic operations in the Medicine Specialties: Gastroenterology, Rheumatology, Pulmonary, and Immunology.
Primary Responsibilities include: work with practice manager and physician team leader to achieve optimal teamwork and operational excellence, supervise, schedule and train staff, monitor and evaluate performance, and provide oversight of registration and scheduling functions.

This Patient Services Coordinator Senior position in Medicine Specialties oversees PRA and PSC staff, manages day to day operations in clinic and helps to monitor. Epic function relating to daily operations. This position also provides coverage of clerical and clinical staff positions, implements process improvements and strives for high customer satisfaction and quality care.Skills / Knowledge / AbilitiesMS office, Excel, EPICDoes this position have supervisory responsibilities? YesPreferred Education/ExperienceAssociate’s degree or equivalent experience. Experience with medical front office tasks such as registration, scheduling, and customer service. Leadership or supervision experience is preferred but not required.Deadline to Apply06/25/2026Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Please choose the answer that best describes your years of paid, full-time employment experience working in a physician practice.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 2 years
   • More than 2 years, up through 5 years
   • More than 5 years
2. * Please choose the answer that best describes your paid, full-time employment experience with patient care coordination.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 3 years
   • More than 3 years
3. * Please choose the answer that best describes your paid employment experience in employee supervision.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 2 years
   • More than 2 years, up through 3 years
   • More than 3 years
4. * In the middle of the work day, two of your staff have suddenly become ill. Briefly describe how you would deal with this as their supervisor while maintaining good patient care.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume

Optional Documents

PI285389524