At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.
Position Summary:Provides excellent customer service experience for every patient. Is knowledgeable of phlebotomy techniques, clinic protocols and policies. Is skillful in performing efficient and effective specimen collection.
Essential Job Functions: • Follows HIPPA guidelines to maintain patient confidentiality. • Greets and directs patients pleasantly for laboratory collection procedures. • Manages difficult or emotional patient situations in a professional manner. Responds promptly and professionally to patient’s needs. • Properly identifies and labels specimens, including verification of patient/specimen first and last name, date of birth and any additional information. • Prepares equipment to efficiently perform patient specimen collection on all patient age groups using routine venipuncture, blood culture, and capillary collection techniques. • Prepares specimen containers including proper labeling and provides patient education for non-blood specimen collection such as random urine, clean catch urine, stool, breath, etc. • Collects specimens properly according to test requirements using good technique and concern for the patient. Labels all specimens at draw chair and double checks draw sight to prevent any major bleeding or problems before patient leaves. • Properly prepares and processes specimens for testing by Revere Health labs and transport for testing to reference labs, including appropriate collection tube or container, centrifugation, pour-off, sample storage/transport condition, and any unique patient preparation, collection, storage, or transport instructions. • Adherence to required related to safety and infection control protocols including wearing proper PPE, hand hygiene, biohazard disposal, general lab safety. • Accurately performs clinic and laboratory IT system job related functions. (Patient registration, test ordering, receipt, transfer, etc.) • Perform clerical and receptionist duties as needed. (Answering phones, retrieving results, faxing results, filing, etc.) • Work with the phlebotomists, specimen processor, and lab technologists to resolve specimen questions or problems. • Complete Specimen Rejection Log as needed. • Have flexibility to work in all the lab locations assigned comfortably and confidently. • Receive, stock, and put away department supplies. • Attend meetings as required.
Qualifications: • High School diploma or equivalent required • BLS CPR Certification required • Graduation from an accredited medical vocational institution with phlebotomy course diploma preferred
Hours: Monday - Friday Hours vary 7:15-6:30 Rotating Saturdays 7:30-2pm