Company Profile
80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors.
JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.
At JCB, we stand behind our products – and our name.
Position Summary:
The Plant Quality Manager will be responsible for overseeing all aspects of plant quality performance, ensuring compliance with JCB standards and customer expectations. This role includes managing the inspection team, owning quality gates for products, and driving continuous improvement initiatives across manufacturing operations. The Quality Manager will work closely with production, engineering, and leadership teams to deliver defect-free products and maintain a robust quality management system.
Key Responsibilities:
- Lead and manage the plant quality function, including supervision of quality inspectors.
- Own and maintain quality gates for products throughout the manufacturing process.
- Monitor and improve overall plant quality performance, including scrap, rework, and customer returns.
- Develop and implement inspection plans, audit schedules, and quality control procedures.
- Conduct root cause analysis and lead corrective and preventive actions (CAPA) for internal and external quality issues.
- Collaborate with manufacturing engineering and operations to ensure process capability and product compliance.
- Drive continuous improvement initiatives using Lean, Six Sigma, and structured problem-solving methodologies.
- Ensure adherence to ISO 9001 and JCB quality management systems, including documentation and record-keeping.
- Provide training and guidance to quality inspectors and production personnel on standards and best practices.
- Prepare and present quality performance reports to plant leadership and corporate teams.
Qualifications:
Required:
- Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field.
- 5+ years of experience in quality management within a manufacturing environment.
- Strong leadership skills with experience managing teams.
- In-depth knowledge of quality tools such as 8D, FMEA, SPC, and root cause analysis.
- Proficiency in reading engineering drawings and using precision measurement tools.
- Excellent problem-solving, communication, and organizational skills.
Preferred:
- Experience in heavy equipment or automotive manufacturing.
- Certification in Lean Six Sigma or ASQ Quality Management.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
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