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Procurement Category Lead Indirect Services &

Twinings North America Inc
locationGreensboro, NC, USA
PublishedPublished: 7/10/2026
Procurement / Operations
Full Time

TWININGSOvO

JOB DESCRIPTION

Job Title:

Procurement Category Lead Indirect Services & 3rd Party BiG

Reports to:

Procurement Head of Manufacturing & Business Services – solid line

Vice President Operations TNA – dotted line

Department:

Global Procurement TwO

Reporting Location:

Greensboro

International travel as required to deliver core responsibilities of the role

Stakeholder (internal/external):

  • TNA Business Unit: Operations Finance, and Leadership Team
  • TwO Global Procurement
  • NPD Centre of Excellence
  • Quality & Technical
  • Biztech, Finance & Data Teams
  • Social Impact Team
  • ABF Category Managers
  • Category Supplier base
  • Third Party Consultants, Professional Bodies, Experts (as required expected)

    • Role Purpose:

    • The Procurement Category Leader Indirect Services (Operational and Facilities Management, Professional Services, HR Services, Travel, IT Telecoms) & 3rd Party BiG has the major responsibility for the assigned sub-categories in Twinings North America.
    • Business Partnering with key stakeholders (internal and external) to clearly define near and long-term business need priorities
    • Achieving value through agreed total cost savings delivery, supporting innovation and managing risk in accordance with all TwO and ABF Legal, Finance SOP & Ethical standards.
    • Develop and Lead SPM programs with all agreed core Suppliers.
    • Develop and Lead SRM programs with specific agreed strategic Suppliers.



    Scope of Role:


  • TNA Third Party spend $22M annualised;
  • TNA Indirects Services $10M annualised;
  • Business Partner leadership across internal & external stakeholders
  • Advance projects within the assigned categories to create a savings pipeline extending three years or more
  • Deliver, with stretch, agreed annual total cost savings targets
  • Generate additional value, manage risk, fulfill sustainability targets, and advance innovation.


    • Key Responsibilities:

    Strategic Procurement Management

  • Development and implementation of procurement strategies, from supplier sourcing through contract award to continuous contract performance management
  • Building knowledge and category management excellence for all categories in Indirect services & 3rd Party BiG.
  • Responsible to identify and agree on Guided buying Channels which are inline with Category strategy and execute sourcing and contract accordingly and support set up supplier in the Ariba Guided buying.
  • Support the annual budget process in planning and defining standard pricing.
  • Manage Procure to Pay Policy launch locally with Central support



    • Adding Value

  • Responsible to manage assigned Indirect services & 3rd Party categories; to conduct tender processes with national and international suppliers using our e-sourcing tools and responsibility for preparing and monitoring contracts cover positions.
  • Deliver tangible savings/avoidance according to set-up yearly targets
  • Responsible to tracking the value benefit the business will derive from each of projects implement.
  • Support the development of high-quality tools and process in alignment with Head of Procurement Excellence



    • Driving Innovation and Sustainability

  • To Look outside to build and refresh business knowledge on new technologies, trends and relevance to short, medium and long-term innovation needs
  • Work closely together with NPD, Quality & technical as part of Indirect services & 3rd Party community, support the business on generation of innovation possibilities.
  • Develop advanced skills in SAP ERP systems, particularly within SAP S/4HANA and Ariba modules. Capable of resolving system issues, supporting end-users, and collaborating with IT teams to enhance system functionality and performance. Demonstrate a solid grasp of SAP process flows and data structures, with the ability to train colleagues and support process improvements and system optimization initiatives.


    • Risk management
  • Ensure that appropriate contractual coverage and liabilities management across categories are in place
    • Responsible to monitor and assess risk, to build appropriate business continuity plans (BCP) and executing risk mitigation activities for all responsible categories, sites and markets.
    • Responsible to manage risk and ensure compliance in accordance with all TwO and ABF Legal, Finance SOP & Ethical standards.
    • Ensure ethical sourcing standards for Indirect services & 3rd Party and supplier conformance.


    Business Partnering

  • Accountable for advancing business partnering with key stakeholders across indirect services and third parties to understand business needs, align activities, and continuously develop the supplier base to build the credibility and trust needed to improve value delivery
  • Business Partner with Social Impact; and Quality teams to define ethical sourcing standards for categories and supplier conformance
  • Maintain appropriate communications with TwO Procurement and ABF Procurement Group


    • Growth & Development

  • Seek to broaden your market knowledge and skills, share this knowledge through the organisation and broader indirects community.
  • Own development through 121s, feedback from stakeholders & leadership
  • Share best practices amongst colleagues and help create an environment of collaboration for success in the indirects teams

    • Candidate Specifications


    Required

    Preferred

    Experience

  • +5 years experiences in procurement
  • Cross functional experience in international field
  • +5 years FMCG strategic procurement experience ideally all main categories spend areas


    • Skill / Knowledge

  • Procurement Category Management best practice
  • Experienced Negotiation skills & tactics
  • Independently solving complex problems, taking a broad perspective to identify solutions
  • Project Management Experience
  • Legal knowledge and experience
  • E- Sourcing Skills
  • Risk Management
  • Supplier relationship management
  • Business Partnering Skills
  • 3rd Party experience
  • Knowledge of Indirect&3rd Party spend categories in FMCG industry
  • Value engineering
  • Price modelling
  • Understanding of commodity markets
  • Experience in Ariba Guided buying

    • Qualifications

  • Nationally recognized professional certification in Procurement (eg Member of the Chartered Instituted of Procurement, CIP qualified or equivalent professional procurement or supply chain qualification)
  • Degree level education


    • Personal Qualities

  • Strong influencing and communication skills
  • Collaborative & Independent
  • Team player
  • Cultural awareness
  • Results oriented
  • Resilient and calm under pressure
  • Growth-oriented mindset
  • Coaching experience


    • This list of roles and responsibilities is not exhaustive.


    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.





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