By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
Why join Harvard University Central Administration?
Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.
Harvard University Housing & Real Estate
Harvard University Housing & Real Estate (HUHRE) is a department within Harvard Campus Services, a multi-department organization within Harvard’s Central Administration. HUHRE supports the University’s educational and research efforts by offering Harvard affiliates a wide array of housing and real estate services in University-owned properties which are conveniently located, competitively priced, and professionally managed to residents and tenants alike. HUHRE serves as the asset manager for Harvard’s portfolio of commercial spaces and centrally stewarded institutional assets, overseeing the leasing and operations of University-owned institutional space for Harvard affiliates and commercial spaces for rent by private retail tenants within the Cambridge, and Greater Boston area.
HUHRE manages a broad range of initiatives and assets to help support the Harvard community. These include, but are not limited to:
- Leasing, managing, and renewing Harvard-owned housing as well as Harvard offices/institutional spaces, and commercial real estate portfolios.
- Leading community engagement and programming opportunities.
- Managing relationships with external partners and vendors.
- Working within the larger University community to develop and coordinate University-wide policies and strategies.
- Supporting new University housing and real estate development projects across the Cambridge and Greater Boston area.
Harvard University Housing & Real Estate and Harvard Campus Services are committed to cultivating an organization that is diverse, equitable, and inclusive.
Job Description
Harvard Real Estate (HRE) is a department within HUHRE. The Property Manager (PM) position reports directly to the Assistant Director of Operations (ADO) and works as part of a property management team within the HRE Operations Group. The HRE Operations Group is comprised of three property management teams responsible for a diverse portfolio of buildings consisting of 3.3 million square feet located in Allston and Cambridge, MA. As an HRE Property Manager, the primary responsibilities include the day-to-day operations, tenant services, project management and financial support within the assigned portfolio.
Essential tasks of the PM include overseeing core aspects of property management. They will manage select vendor service providers throughout their assigned portfolio. The PM provides exceptional service, supervision of staff, direction, and guidance to staff for tenant communications and lease administration in a fast-paced property management organization.
Job-Specific Responsibilities:
- Provides day-to-day supervision and direction to the Assistant Property Manager (APM), HRE Property Administrator (PA), Property Operation Assistants (POA) or contracted maintenance vendor in addressing the needs of the tenants and their assigned properties.
- Direct the Assistant Property Manager, Property Administrator, and Property Operations Assistants in providing preventative maintenance and utilizes the software program to manage the related maintenance projects and vendor assignments.
- Serve as Project manager for operating projects (budgets under $300K) and tenant renovation projects.
- Monitors staff performance, including coaching and mentoring, conducting counseling and discipline meetings, and conducting 90-day and annual staff performance appraisals.
- Performs payroll duties, including managing requested time off.
- Overseeing schedules, ensuring work exceptions are reflected in schedules.
- Participates in interviewing process for APMs, PAs and POAs and the orientation of new staff.
- Manage terms and conditions within portfolio leases This includes, but is not limited to, supporting notifications with tenants, ensuring that the financial obligations of the tenant are met, providing details to the financial management team in calculating common area maintenance chargebacks, etc.
- Prepare cost estimates for repairs and maintenance, tenant improvement projects and operating projects.
- Develop project specifications, requests for proposals and service contracts per the policies and procedures of HRE Operations.
- Prepare operating and capital budgets, provide forecasts, and actively research effective cost management solutions for assigned portfolio.
- Serve as a key member of the HRE Local Emergency Management Team and function as essential property management personnel during University or building related emergencies.
- Partner with Office for Sustainability to ensure the implementation of portfolio’s sustainability goals.
- Partner with Environmental Health & Safety department to develop and implement strategies to mitigate risks with the properties and occupants.
- Provide back up for APMs and other staff for any related tenant, property or vendor matters.
- Utilize HRE leasing and operations system, Yardi, and other Harvard internal administrative systems, i.e., Buy2Pay, C-Path and Concur, in support of project needs and financial processing and reporting.
- Participate in a range of professional development opportunities.
- Performs other job-related duties as assigned.
Qualifications
Basic Qualifications:
- Five years’ experience with commercial property management.
- Proven experience in working with real estate accounting reports and systems.
- Commercial/industrial lease management with lease interpretation experience.
Additional Qualifications and Skills:
- Bachelor’s degree preferred.
- IREM© Certified Property Manager (CPM) or equivalent certification preferred.
- Supervisory experience preferred.
- Must have strong organizational skills with a proven ability to assume accountability for projects and work independently to see tasks from start to finish.
- Must be proficient in Microsoft Office, writing business correspondence and have strong computer skills, including project management software.
- Must have a demonstrated ability to work collaboratively in a team environment with multiple Proven knowledge and working experience with MEP systems.
- Demonstrated success working in a team environment.
- Ability to work under pressure and meet deadlines.
- Excellent customer service, organizational, written, and communication skills.
- Ability to execute operating projects or small tenant fit outs.
Additional Information
Standard Hours/Schedule: 35 hours per week
Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
Pre-Employment Screening: Identity, Criminal, Drug Test, CORI, References
Emergency Status Designation: Essential Personnel
#LI-JD3
Work Format Details
This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 057. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.