Company Profile
With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.
At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.
At JCB, we stand behind our products—and our name—with pride and commitment to quality.
Position Purpose
The Quality Assurance Technician (QAT) plays a critical role in ensuring that all components, assemblies, and finished products meet engineering specifications, safety standards, and customer requirements throughout the entire manufacturing process.
This position supports end-to-end quality assurance, from incoming materials and in-process inspections to final product validation. The QAT is responsible for identifying defects, analyzing data, and driving corrective actions to improve product quality, reduce waste, and support continuous improvement initiatives in a high-volume, heavy-duty manufacturing environment.
Position Type
Full Time, Non-Exempt
Location
Onsite in Pooler, Georgia: 2000 Bamford Blvd. Pooler, Georgia 31322
Benefits and Other Compensation
JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.
Application Process
Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on July 16, 2026.
Major Tasks, Responsibilities & Key Accountabilities
Inspection & Quality Control
- Perform incoming, in-process, and final inspections of materials, components, and finished equipment to ensure compliance with specifications
- Conduct dock audits, quality audits, and process verifications to validate adherence to standards
- Utilize precision measuring tools such as calipers, micrometers, gauges, and testing equipment
- Evaluate product quality against engineering drawings, work instructions, and quality requirements
Data Analysis & Reporting
- Accurately record and maintain inspection results, test data, and quality documentation
- Analyze inspection and test data to identify trends, defects, and process inefficiencies
- Communicate findings to production teams, supervisors, and leadership to support decision-making
- Maintain both electronic and hardcopy quality records in compliance with company standards
Defect Resolution & Continuous Improvement
- Identify, document, and report non-conforming materials, products, and processes
- Participate in root cause analysis (RCA) and corrective/preventive action (CAPA) initiatives
- Support or coordinate repair and rework activities to resolve quality defects
- Recommend and implement improvements to reduce scrap, rework, and production downtime
- Apply continuous improvement tools and lean methodologies to enhance quality performance
Process & Documentation Support
- Assist in the development of inspection plans, control plans, and quality procedures
- Ensure all work is performed in accordance with quality policies, SOPs, and regulatory requirements
- Support internal and external quality audits as required
Training & Team Support
- Provide guidance and training to team members on quality standards, inspection methods, and best practices
- Collaborate cross-functionally with Production, Fabrication, Assembly, and Engineering teams
- Promote a culture of quality ownership and accountability across the shop floor
Safety & Compliance
- Adhere to all health, safety, and environmental policies in a heavy manufacturing environment
- Ensure proper use of Personal Protective Equipment (PPE) at all times
- Identify and report unsafe conditions or practices
- Perform other duties as assigned to support manufacturing operations
Minimum Qualifications
- High school diploma or equivalent
- Minimum 2–3 years of experience in quality assurance or manufacturing environment
- Experience with inspection tools, measurement techniques, and quality documentation
- Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.
Preferred Qualifications
- Associate’s degree in Quality, Manufacturing, or related field
- 4+ years of experience in quality assurance within heavy manufacturing or industrial environments
- Experience with ISO standards, quality management systems (QMS), or regulatory requirements
- Familiarity with hazardous materials handling and labelling requirements
- Experience with statistical process control (SPC) or data analysis tools
Knowledge, Skills, Abilities & Competencies
Technical & Analytical
- Strong analytical skills with the ability to collect, interpret, and analyze data to drive decisions
- Understanding of quality methodologies, inspection processes, and manufacturing workflows
- Ability to identify issues and recommend practical, data-driven solutions
Problem Solving
- Demonstrates strong root cause analysis capability and critical thinking
- Looks beyond symptoms to identify underlying process issues
- Proactively contributes to continuous improvement and defect reduction
Communication & Collaboration
- Strong verbal and written communication skills
- Ability to effectively communicate quality expectations and findings to all levels of the organization
- Works collaboratively with cross-functional teams to drive results
Professional Competencies
- High level of attention to detail and accuracy
- Strong sense of ownership, accountability, and integrity
- Ability to manage multiple priorities with a sense of urgency
- Reliable, self-directed, and results-oriented
Operational Effectiveness
- Demonstrates commitment to safety, quality, and productivity goals
- Meets deadlines and maintains consistent output
- Supports overall organizational performance and continuous improvement
- Must wear required Personal Protective Equipment (PPE) at all times
Job Conditions
- Manufacturing/factory environment.
- Subject to noise and temperature changes.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
- Must be able to work flexible schedule, including Friday - Sunday 6am -6pm
- Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs.
- Must be able to perform continuous, repetitious physical activities. These activities may involve fine movements or large motions.
- Must be able to grasp/pinch small items, reach out and up, and turn wrist.
- Must be capable of keeping pace with current production speed.
- Must be able to push/pull with reasonable force.
- Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time.
- Must be able to work in multiple climates including hot/cold temperatures, and dusty environment.
Equal Opportunity Employer
JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.
EEO EMPLOYER/VET/DISABLED.
Reasonable Accommodation Statement
JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at hrsupport@jcb.com.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
JobFamily
Manufacturing Non-Exempt
PayType
Hourly
PositionEffectiveStartUTC
2026-06-25T00:00:00
PositionEffectiveEndUTC
2026-07-16T00:00:00