POSITION SUMMARY
The Prefabrication Quality Operations Manager is a working leader responsible for executing and standardizing quality processes across all Prefabrication product lines. This role actively manages quality KPIs, certification compliance, and warranty performance while partnering daily with operations.
This position builds structure, drives accountability, and ensures quality performance is measurable, auditable, and continuously improving. This role serves as the quality extension of the Vice President of Enterprise Quality, ensuring that strategy, planning, and decisions translate into consistent, measurable prefabrication execution. The position operates through influence, operating cadence, data, and standard work, not through direct people management.
RESPONSIBILITIES
Quality KPI Execution & Reporting- Develop,maintain, and publish standardized Prefab quality KPIs
- Ensure consistent definitions across all locations
- Build and manage reporting dashboards
- Track:
- First Pass Yield
- Rework Rate
- Nonconformance Rate
- Inspection Turnaround Time
- Cost of Poor Quality
- Warranty Claims and Exposure
- Facilitate monthly quality reviews with site leaders
- Identifytrends and escalate systemic risks
- Manage UL Panel Shop compliance requirements (where applicable)
- Coordinate internal audits and external certification audits
- Maintain certification documentation and readiness checklists
- Track corrective actions to closure
- Partner with site teams to close gaps
- Administer standardized warranty intake and tracking process
- Lead root cause investigations
- Coordinate corrective actions across engineering and operations
- Track warranty costs and report financial exposure
- Establish feedback loop from field to shop
- Maintain Prefab nonconformance log
- Ensure containment actions occur within defined timelines
- Lead root cause sessions using structuredmethodology
- Track repeat issues and systemic patterns
- Standardize documentation templates
- Develop andmaintainstandard work for inspections and quality documentation
- Align quality documentation with Business Management System (BMS)
- Support Operational Excellence initiatives
- Assistin embedding quality checkpoints into production workflows
- Develop andmaintainprocedures for supplier quality and procurement health
QUALIFICATIONS
- Bachelors degree in Quality Engineering, Manufacturing Engineering, or related field
- 58+ years of experience in quality, manufacturing, or industrialized environments
- Experience managing 3rd party certifications (UL, ISO, or equivalent)
- Certified Auditor is a plus
- Strong capabilities with performance management and root cause analysis
- Exceptional communication, facilitation, and organizational skills
McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.
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McCarthy will only consider submissions from agencies with a signed fee agreement in place for the current year. McCarthy does not accept unsolicited resumes, candidate submissions, or referrals from agencies that do not meet these requirements.
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