Reception Supervisor - FT - Orem Family Medicine

Revere Health’s mission is to put its patients’ health above all else. As the largest independent multi-specialty physician group in Utah, Revere Health focuses on reducing healthcare costs and providing care that improves patient outcomes. In every interaction, whether with patients or colleagues, we strive to adhere to our core values of accountability, collaboration, and excellence. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary: The Receptionist Supervisor provides guidance and leadership to staff to ensure that all patients receive friendly, thorough, and efficient service. In this position you will help to supervise and oversee daily staff activities, ensuring that all clinic policies and procedures are followed. The Receptionist Supervisor collaborates with management to support effective departmental operations and fosters positive team relationships.

Essential Job Functions: Answering phones; Greeting patients; Verifying and updating insurance and demographic information; Scheduling appointments for patients; Prior authorizations from insurance companies; Must be able to work as a team and work on your own as well; Must provide courteous and friendly customer service; Supervision of 5+FTE receptionists including assisting in coordinating schedules; Handle patient complaints when needed; Assist Office Manager as needed

Qualifications: Excellent customer service; Must have good phone voice and phone etiquette; Must possess a positive attitude; Must be able to multi-task; Must be a fast learner; Must be great with people; Must have excellent written and verbal communication; Must be able to work independently; Must have proficient typing skills with basic computer skills; Must be a team player

Hours: varies: Monday-Friday 7 a.m.-7 p.m. working 4 days/week.