Recovery Support Specialist

Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!

Position is full time, located in our Delray Beach facility. Hours are Monday - Friday, 8a-5p *and a rotation of weekend/holidays for an abbreviated workday

DUTIES AND RESPONSIBILITIES :

• Monitor client’s aftercare progress and communicates information between client, referent, identified support and the necessary / appropriate key clinical professionals providing monthly progress reports to key clinical professionals.
• Coaching and Support - Provide regular, ongoing coaching, guidance, and support for the duration of the MRC program for the client and the identified support system (such as a spouse, parent or other family members).
• Will adhere to the protocol and processes in place to ensure deliverables are met up to and including call scheduling and managing concerns around lack of compliance with alcohol and drug screening
• Case Management - Responsible for maintaining regular third-party contact (outpatient therapists, professional boards, employers, recovery coaches, etc.) to ensure collaboration in the interest of the client. Monitor the client’s participation in the randomized drug screening process and address missed and positive screens. All documentation will be completed in accordance with Caron policies and procedures.
• Will provide coordination of care to each person participating including referrals to other programs and/or resources that may be of value to them.
• Follow all Company, State, and Federal laws and regulations regarding confidentiality.
• Assists patients in returning to treatment, if needed, in an empathic and supportive manner through warm hand-offs to admissions staff and using swift intervention measures when necessary.
• In the event of relapse or issue of clinical nature, responsible to engage patient and their identified support in re-evaluating the need for re-admission involving the clinical team and admissions.
• Promote involvement in Caron services that are available to all participants.
• Will facilitate virtual recovery groups and/or facilitate lectures to those on campus as scheduled
• Will complete assigned surveys to ensure data requested is obtained
• This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

EDUCATION / EXPERIENCE QUALIFICATIONS:

• Minimum of 3 years experience in a clinical setting within a drug and alcohol program required.
• Minimum of Master’s degree in social services, psychology or business or equivalent years of experience with Bachelor’s degree in the same fields required.
• Minimum of 2 years of case management or coaching experience preferred.
• If in recovery, 2 years of continuous sobriety is preferred

PHYSICAL REQUIREMENTS:

The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work extended hours.
• Must be able and willing to travel.
• Must be able to physically navigate access to and from various locations daily.
• Must be able to present to audiences in small group settings, which may require long periods of time and be of multiple presentations.

KNOWLEDGE, SKILLS AND ABILITIES:

• An extensive clinical background and understanding of behavioral health.
• Must demonstrate strong communication, interpersonal and organizational skills.
• Ability to schedule and coordinate daily management of cases.
• Ability to establish and maintain effective working relationships with employees and heads of the various departments.
• Ability to develop relationships while maintaining boundaries with client, families and key clinical professionals.
• Must have good internal and external customer service skills.
• Must be completely familiar with federal, state, and company laws, regulations, policies and procedures regarding confidentiality.