Reimbursement, RCM Outsource Operations Lead (FWD)

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood!

Learn more at www.CastleBiosciences.com

Castle Biosciences Inc. is growing, and we are looking to hire a full-time Reimbursement RCM Outsource Operations Lead working from our Friendswood, TX office location, with a start date of February 9, 2026.

Why Castle Biosciences?

Exceptional Benefits Package:

• Excellent Annual Salary + 20% Bonus Potential
• 20 Accrued PTO Days Annually
• 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire

A DAY IN THE LIFE OF A Reimbursement RCM Outsource Operations Lead

Oversees work assigned to the outsource team by monitoring assigned work and working with outsource leadership to ensure tasks are completed accurately and on time. The Team Lead serves as the main escalation point-researching issues, answering questions, creating operating procedures, and partnering with Castle and outsource leadership to resolve complex scenarios and provide direction on how tasks are to be handled. The role also includes auditing completed work to ensure quality and identifying any trends or opportunities for improvement. The Team Lead is responsible for preparing and distributing status reports to keep leadership informed of progress, performance, and outstanding issues.

REQUIREMENTS

• Bachelor's degree in education, business, or related field, required and/or equivalent combination of experience and education.
• 3+ years of revenue cycle leadership experience with a strong focus on payer follow‑up.
• 2+ years of experience managing or supporting outsourced vendors in a healthcare billing environment.
• Solid understanding of healthcare compliance requirements (HIPAA, Medicare, Medicaid, and commercial payer policies).
• Typing speed of 35 or more words per minute, with 90% or greater accuracy.

*Please see the full job description at the end of the job ad.

SCHEDULE

• Monday-Friday, 8:00 AM - 5:00 PM, working from our Friendswood, Texas office location. May consider remote candidates.

READY TO JOIN OUR BIOTECH TEAM?

We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!

Castle Biosciences Awards and Research Developments!

WORK AUTHORIZATION

All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com.

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

** No third-party recruiters, please