Welcome to Whataburger Careers!
The Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:
- Base compensation $38/hr
- 5 weeks PTO on Day 1
- Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.
- Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts
- Flex Medical/Dependent Care Spending plan
- Company vehicle (take home for both work and personal use) with a company paid toll-management system
- Company gas card
- Tablet and Phone provided
- Annual Performance Bonus with no cap
- 11 PAID Holidays per year in addition to PTO
- Ongoing skills training
- Scholarship Program (Available for yourself or your dependents!)
- Whataburger Family Foundation (Hardship Grant Assistance)
- Career Advancement Opportunities
- Discounted meals and so much more!
Responsibilities:
- Communicates continuously and effectively with Maintenance Services Company (MSC) and restaurant leadership.
- Installs equipment in accordance with company safety procedures and follows safety protocols. Resolves electrical/mechanical problems; and informs appropriate management of potential inherent dangers with equipment.
- Responsible for restaurant interior and exterior maintenance to include basic carpentry and plumbing repairs and intermediate electrical repairs.
- Performs and documents quality repairs that meet the work order priority and customer Service Level Agreement (SLA).
- Keeps management advised on status of repair work, schedule and budget for capital expenditure projects in the assigned zone.
- Partners with the Zone Lead Technician and Zone Regional Facilities Manager to ensure all service work orders are successfully executed.
- Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.
- Evaluates and outsources work when cost and schedule effective. Reviews and approves work completed by 3rd party vendors. Acts as liaison between vendor and restaurant management.
- Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders.
- Assists with implementing changes to restaurant procedures and equipment intended to improve productivity, customer service and profitability.
- Complies with all national, state, and local regulatory requirements.
- Assumes additional responsibilities as assigned.
Key Skills:
- Restaurant Equipment Maintenance
- Refrigeration
- HVAC
- Electrical Systems
- Carpentry
- Plumbing
- Preventive Maintenance
- Budgeting
Preferred:
- High school diploma or equivalent work experience.
- 2+ years’ field experience in the HVAC and commercial refrigeration.
- 1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.
- 3+ years’ experience.
- Environmental Protection Agency (EPA) Certification or CFC Certification
- HVAC State Certified License (preferred).
- State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).
- Commercial Food Equipment Service Association (CFESA) Certification (preferred).