Welcome to Whataburger Careers!
This position is responsible for supporting the end-to-end process improvement initiatives for key kitchen and food production systems such as Inventory, Ordering, Cost, Waste, Kitchen Equipment, Technologies, and Food Production/Delivery. The role includes the development of diagnostic materials, performance reports, and the implementation of enhancements to improve operations, efficiency, and overall business performance.Total Rewards:
- Competitive Weekly Pay
- Bonus Program with 250% Upside Potential
- Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance
- Opportunities for Career Development and Growth
- Healthcare and Life Insurance Benefits
- Paid Time Off - 5 Weeks on Day 1
- Flex Weeks - Remote Work Arrangement
- Paid Corporate Holidays
- 401(k) Savings Plan with a Competitive Company Match
- Paid Parental Leave – Subject to Eligibility Requirements
- Short-Term Disability
- Long-Term Disability
- Scholarship Program - You and Your Dependents are Eligible!
- Whataburger Family Foundation (Hardship Grant Assistance)
- Discounted Meals For You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and Recognition For All You Do
- Retirement Celebration Program
Responsibilities:
- Collaborate to develop, organize, and maintain enterprise-level roadmaps for kitchen and food systems.
- Maintains dashboard reporting for kitchen and food systems.
- Assist with the development, review, and updating of Key Performance Indicators (KPIs) for restaurant systems. Monitor and provide coaching to ensure KPIs are met, and performance is optimized.
- Work directly with cross-functional teams and stakeholders to implement system enhancements across the enterprise.
- Organize and conduct meetings with cross-functional teams and stakeholders to review current processes, identify improvement opportunities, and implement new solutions.
- Continuously review, update, and refine procedures, documentation, and resources to ensure business relevance and future scalability of kitchen systems.
- Compile, develop and present detailed performance overviews for key stakeholders in various meetings (e.g., QOP, QBR, Pre SAS, SAS, Strategy, SLT).
- Develop and implement processes aimed at improving Kitchen and Food Production system efficiencies.
- Collaborate, create, and publish communications to support the adoption of new processes and best practices within Kitchen and Food Production systems.
- Assumes additional responsibilities as assigned.
Education:
- Bachelor’s degree or equivalent work experience required
Experience:
- Experience in contributing to the management of projects is preferred
- 3+ years’ experience preferably in restaurant industry
Knowledge, Skills & Abilities:
- Ability to Problem-Solve, think Critically and Creativity; these are essential for improving business processes
- Ability to analyze system performance, identify root cause, evaluate potential solutions and areas for improvement
- Ability to actively listen, be adaptable, communicate, influence, negotiate and make decisions while motivating assigned staff and stakeholders
- Ability to work in a diverse cross functional team environment and their leadership
- Proficiency in MS Office Word, Excel, Outlook, Power Point,
- Working Knowledge in Workday, Visio and Smartsheet (as applicable)
Working Conditions/Travel Requirements:
- Expected to work the necessary time to satisfactorily fulfill job responsibilities
- Must be able to report to work timely and as required by operational/business needs
- Must be able to work a full-time schedule and work outside of normal business hours when necessary
- Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary