Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!
Position is hybrid working a few days per week out of our Keele Center location in Delray Beach, FL. Hours will be Monday-Friday, 8:30 - 5pm, will flex on different shifts as needed for drills and follow up on incident reports.
Main Duties and Responsibilities:
Emergency Preparedness
- Conduct and/or coordinate the completion of all required emergency drills as outlined in Caron’s Emergency Preparedness Plans. Ensure drills are documented as required by licensing and accreditation standards.
- Analyze emergency drill reports to ensure compliance with Caron’s emergency procedures and follow up with applicable staff/departments/locations as needed.
- Maintain all emergency drill logs for assigned Caron locations according to accreditation standards and state-specific licensing requirements.
- Provide education to staff (including New Employee Orientation) on Emergency Preparedness Plans and other Risk or Safety-related topics as requested by the Risk Manager or VP.
Incident Management
- Investigate and follow-up with appropriate individuals / departments on all incidents for assigned regions. Ensure follow-up documentation is complete and appropriate.
- Collaborate with Human Resources on follow-up and investigation of staff incidents for assigned regions.
- Assist with coordination of process improvements related to significant incidents, sentinel events and other incident trends.
- Collect and analyze data to monitor the performance of processes that involve risk or that may result in serious adverse incidents.
- Analyze data collected on incident reports, near misses and potentially unsafe conditions and compile reports and graphs on trends on a monthly/quarterly basis or as requested
- Report sentinel events and state mandated reportable incidents to the appropriate accreditation and licensing agencies as requested by the Supervisor.
Insurance and Claims Management
- Assist with reviewing insurance carrier and/or outside safety consultant recommendations with applicable department leaders.
- Compile formal responses to carrier/consultant recommendations.
- Collaborate with applicable department leaders to ensure completion of any/all recommendations accepted by Caron including updating policies and procedures as needed.
- Assist with claim investigations including coordinating investigations with Caron’s insurance broker and carrier-assigned claims adjusters, reviewing electronic medical record documentation, policies and procedures, etc. and compiling data relevant to the claim, conducting interviews with staff and/or other witnesses, and other claims-related tasks as assigned.
Safety
- Participate in monthly Safety Committee meetings as an employee representative.
- Facilitate monthly Safety Committee meetings as requested by the Supervisor.
- Follow-up on any safety concerns submitted to the Safety Committee or Risk Management department.
- Ensure completion of Safety Committee safety tours as outlined in the Safety Committee policy.
- Compile the results of the safety tours and present to Safety Committee members.
- Follow up on any action items and/or trends identified during the safety tours.
This job description reflects management’s assignment of essential functions and does not prescribe or restrict the tasks that may be assigned.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to work extended hours.
- Light lifting up to 20 pounds (manuals, notebook computers, LCD, etc.)
- Able to travel (when required).
- Able to work remote (when required).
Education/Experience/Qualifications:
- Must possess a Bachelor’s degree.
- 3 years’ experience in a healthcare setting required.
- Experience in collecting and analyzing data required.
- If in recovery, 1 year current and continuous sobriety preferred.
Knowledge / Skills / Abilities:
- Ability to plan and carry out assignments/tasks and resolve problems/deviations with minimal supervision, autonomously, and/or as part of a team.
- Thorough understanding of Microsoft office products.
- Self-motivated, organized, and detail oriented with excellent follow-through.
- Ability to prioritize and handle multiple tasks at one time.
- Ability to communicate (verbally and in writing) clearly and effectively with individuals at all levels.
- Demonstrate versatility and flexibility in a busy environment.