Sales Audit Supervisor

The Sales Audit Supervisor is responsible for overseeing the accuracy and integrity of sales data and financial controls across retail locations. They lead audit processes, support compliance, and coach and develop a small team directly, but a wider store level team indirectly. This role partners cross-functionally to enhance systems, support operations, and manage vendor relationships. Aligned with our Grow Every Day purpose, they foster a culture of continuous improvement, professional development, and accountability that drives both individual and company growth.

Sales Audit Process Management

• Develop and implement auditing processes for retail sales and payment transactions.
• Reconcile store sales and payments prior to uploading to the general ledger.
• Identify POS control weaknesses, non-compliance issues, and loss prevention risks.
• Monitor over/shorts, investigate variances, and report findings.
• Schedule and ensure timely, accurate completion of store level cash audits.
• Conduct store level cash control audits and review results with store management.
• Ensure adherence to standard operating procedures.
• Provide guidance to sales auditors and store level Associates on policy compliance.

Financial Control & Compliance

• Oversee timely reconciliation of store sales and tender data.
• Implement and optimize fraud detection strategies; support investigations as needed.
• Ensure compliance with financial regulations, including Payment Card Industry (PCI) and Anti-Money Laundering (AML) requirements.
• Maintain audit controls, policies, and procedures for front-end operations.
• Ensure operational compliance and security related to smart safe usage and performance across all store locations.
• Support the design, training, and implementation of front-end systems (POS, EFT, cash recyclers, lottery).
• Manage operational store supplies (e.g., deposit slips, postage), reordering as needed.

Reporting & Analysis

• Analyze POS data, including sales and tender activity, to identify discrepancies and trends.
• Oversee reconciliation and reporting for lottery machines, Dierbergs gift cards, and third-party gift cards (e.g., Blackhawk), ensuring accuracy and accountability.
• Prepare and present audit findings, variance analyses, and recommendations to management.
• Develop and maintain monthly reporting on key metrics to support performance evaluation.
• Lead initiatives to improve audit compliance, efficiency, and internal controls.
• Help create and implement training materials and process documentation.

Partnering & Collaborating

• Partner with internal departments (e.g., Finance, Operations, IT) to resolve discrepancies and streamline processes.
• Collaborate with Store Directors and Head Cashiers to ensure compliance with front-end procedures and provide additional training where needed.
• Act as the liaison between stores and vendors (e.g., Brinks & Tydel), managing vendor relationships and ensuring effective communication and issue resolution.
• Support implementation of new systems by coordinating training, change management, and feedback.
• Manage vendor relationships and contracts related to front-end systems and equipment.

Leading & Influencing People

• Manage, coach, and develop a small team of sales audit professionals.
• Mentor team to ensure accurate, timely execution of responsibilities.
• Provide training and development for Head Cashiers and guest service Associates by leading in-store training and quarterly Head Cashier meetings.
• Provide training and development for Head Cashiers and guest services Associates
• Promote a culture of accountability, compliance, and continuous improvement.

Job Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field required.
• 3-5 years of experience in accounting, auditing, financial controls, or retail operations.
• 2+ years of experience in management or a role with demonstrated leadership responsibilities required.
• Experience in a multi-location environment is strongly preferred, experience in retail is a plus.
• Strong understanding of accounting processes and financial reporting standards, with hands-on experience in debit/credit transactions, general ledger management, and account reconciliation.
• Strong Excel and data analysis skills required; experience with Power Query is a plus.
• Demonstrated ability to lead, train, and develop teams in a fast-paced, detail-oriented environment.
• Strong analytical, investigative, and communication skills with the ability to present findings to senior leadership and collaborate cross-functionally.
• Highly organized with excellent project management skills and attention to detail; able to manage competing priorities and multiple audits simultaneously.
• Comfortable overseeing operational areas such as vendor coordination and supply inventory
• Proven ability to maintain confidentiality and sound judgment in all matters.
• Flexible, adaptable, and able to travel occasionally to Dierbergs locations within the STL Metro area and Osage Beach.

What's in it for you

• Health and retirement benefitsincluding medical, dental, short-term and long-term disability, 401(k) with company match, FSA, and life insurance
• Weekly pay
• Paid time off provided, including PTO and sick days
• Employee Assistance Programfor you and your family to assist in many of life's challenges, from short-term counseling, legal questions to financial guidance
• Associate-only savings, free products, bonus points, sweepstakesand more - being a part of our team has its perks with Dierbergs Rewards
• Wellness initiatives and volunteer opportunitiesto keep you healthy, engaged and involved
• Rewards, recognition and appreciationprograms and events to spotlight you AND your exceptional talents
• Opportunity to Grow Every Dayby building knowledge, supporting growth and creating connections - Let's GROW!

This description is representative only and is not all inclusive of tasks that an Associate may be required to perform.