Brand: Trail Blazers
Category: Internships
Department: Ticket Service
Job Type: Intern
Date Posted: May 1, 2025
Description
Shoot your shot and become a part of the team behind the team.
OurSeason Ticket Service internship is the opportunity you've been waiting for, so don't let the shot clock run out! Deadline to apply is May15th by 6 p.m. PST.
As our Season Ticket ServiceIntern, you'll spend the 2025-2026 NBA Season supporting the Season Ticket Services team with day-to-day projects, Member events and game night shifts.
About the Internship:
- Internship Duration: August 26,2025 to April 24, 2026, with the potential for an extension.
- Part-time Commitment: Expect to work an average of 28 hours per week.
- Location: Portland, Oregon; this is an on-site role, not remote.
- Industry: Dive into the dynamic world of Sports & Entertainment, gaining exclusive behind-the-scenes insights into what it truly means to be part of the team behind the team.
As our Season Ticket Service Intern, you will:
- Provide personalized customer service during home games to all Season Ticket Members and guests.
- Ensure Rip City United (RCU) Headquarters is organized and stocked with essential supplies prior to each game and complete the setup and tear down of RCU headquarters before and after each home game.
- Learn ticketing and customer relationship management software to help Season Ticket Members with frequently asked questions, run payments, and log Member touchpoints.
- Support Service Account Executives with outbound phone and email communication to clients, transactions and operational account necessities.
- Assist Revenue Events team and Ticketing Coordinator with logistics for Rip City United events and gifting.
- Track, organize, transport and handle all Ticket Services incentive inventory,such as RCU promotional items, team posters, bobble heads, autographed items, etc.
- Assist in other administrative and customer service tasks as assigned and schedule allows, including supporting client communication initiatives.
- Own intern-assigned projects with guidance from department leaders while self-managing hours week over week to accomplish necessary tasks and events.
Apply to be our next star if you:
- Are at least 18 years of age.
- Have a strong customer service background, with excellent communication skills and the ability to interact with high-profile clientele.
- Build and maintain constructive and positive working relationships.
- Are professional, personable, hardworking, and a great teammate.
- Are a diplomatic self-starter. You respond quickly and effectively in a variety of situations.
- Are adept at learning new software and can expertly engage with technology.
- Are available to work a flexible schedule, which could include office hours, Trail Blazers home games, and evening/weekend responsibilities.
Don’t meet every single requirement? At Rip City, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Internship Program Incentives:
- Pay: $21/hour
- Career development opportunities through Leadership Lunch & Learns, participation in company-wide initiatives and trainings, and a dedicated team of People & Culture professionals to support you through your entire internship.
- Group internship activities where all interns in differing departments participate in fun activities on and off campus.
- Participation in the end-of-season Internship Expo, an opportunity to further build your network and have the business to see your internship experience and projects highlighted.
- Plus, perks like discounted tickets to Blazer games, Rose Quarter events, and Regal Cinema, 50% off monthly TriMet passes, free employee parking, and more!
How to Stand Out: Next Steps for Applicants
Ready to score a slam dunk in your career? Here’s how to put your best foot forward:
⏱Apply on Time. Applications must be submitted by May 15th at 6pm Pacific Time.
Upload Your Resume. Although not required, resumes are strongly encouraged.
✨Share Your Why. Be prepared to answer a short answer question about why this opportunity matters to you – take time to make your response thoughtful and specific.
Due to the anticipated volume of applications, we are unable to respond to individual phone inquiries or follow-up emails. If you are selected for an interview, you will be contacted directly.
Offers of employment are conditional upon the results of a background investigation. We consider qualified applicants with criminal histories and review results on an individual basis.
The Portland Trail Blazers at the Rose Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.