Senior Analyst - Events & Experiences

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The Premium Events and Experiences Team sits within GABM. The team executes and enables memorable events and experiences for our proprietary premium Card Members while delivering on product goals and benefit partner experiences. Experiences are a core passion of our Members, and drive loyalty and engagement with our products and our brand.

We are seeking a Senior Analyst, Events and Experiences, to be a key member of the team and play a critical role in overseeing Card Member experiences. This individual will support Centurion Events and support the broader team across priority workstreams including budget management.

The role requires strong collaboration across multiple cross-functional business partners, including Product, Business Development, Sponsorships, Brand, Marketing, PR/Social, GCO, Compliance, and Servicing. In addition, the Senior Analyst will work directly with agency partners in building and executing experiential concepts.

Key Responsibilities:

• Support strategy and execution of Centurion experiences
  • Partner with Senior Manager and Agency partners on development of experiential calendar and execution of experiences
  • Partner with legal and compliance to develop terms and conditions
  • Build marketing and ticketing strategy to drive CM awareness and attendance
  • Manage budget and results to inform future learnings
• Oversee and support Centurion New York experience
  • Partner with Global Business Integration (GBI) to manage and execute servicing documents related to Centurion New York events and deliver experiences to drive visitation and satisfaction at Centurion New York
  • Partner closely with agencies on the development of annual calendar
  • Partner with Global Business Integration (GBI) to manage and execute servicing documents related to Centurion New York events
  • Develop & Manage event Resy pages for experiences, partnering with marketing counterpart for necessary approval
• Manage Centurion Tunnel Suite Benefit at Crypto.com Arena
  • Own the relationship between AEG/Crypto.com Arena & American Express
  • Coordinate with internal servicing partners to ensure that all crypto arena inventory is uploaded to Cendyn Ovations
  • Partner with product teams on strategies to drive benefit awareness and utilization
• Team Budget Management
  • Oversee and manage team budget lines, ensuring full utilization by year-end and identifying opportunities for give-backs
  • Work with agency partners to collect and submit invoices and manage individual agency budgets
  • Collaborate with internal stakeholders to facilitate budget transfer requests as needed
• Provide strategic project and incremental experience support as needed

Skills:

• Previous marketing background and a creative, strategic thinker with strong track record of delivering quantifiable results
• Proven track record in managing multiple workstreams, partners and cross-functional teams
• Demonstrated ability to work proactively and drive results with minimal direction
• Strong partner management experience and relationship building abilities
• Exceptional verbal/written communication skills
• Confidence in working with individuals at all levels of the organization
• Strong interest in events with event ideation/production experience a plus
• Budget management experience
• Proficient in PowerPoint and Excel

Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.