Company Profile
With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.
At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.
At JCB, we stand behind our products—and our name—with pride and commitment to quality.
Position Purpose
Reporting directly to Purchasing Manager, the role is primarily responsible for ensuring Supplier Performance is in line with the business expectations and when necessary, assisting stakeholders in establishing and managing resolution issues relating to part availability. Also responsible for supporting the manufacturing location operations team in achieving their KPI’s and business objectives in particular relation to supplier capacity, incoming quality and supplier-related warranty issues. The role will be required to have an in-depth understanding of the supply base and be able to influence it accordingly to consistently receive the required level of service. The role will provide the link between the category management team and the business and will therefore be able to support any given change management programme that is being implemented.
Position Type
Full Time, Exempt
Location
Onsite in Pooler, Georgia: 2000 Bamford Blvd. Pooler Georgia, 31322
Benefits and Other Compensation
JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.
Application Process
Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on July 14, 2026.
Major Tasks, Responsibilities & Key Accountabilities
- Providing local input into the creation of category strategies.
- Assists category teams with developing a category execution plan and drive a system to monitor and manage supplier performance through KPI’s.
- Deliver robust implementation plans in line with the sourcing strategy. These plans should support, but not be limited to:
- Effective early supplier engagement.
- Cost Saving projects.
- Tendering.
- Contracting.
- Capacity management.
- Supplier performance targets.
- Monitors progress of strategies and modifies in line with the changing business environment.
- Works with the team to develop commercial contracts to deliver the needs of the business.
- Liaises with the business functions to ensure implementation of the strategy.
- Works with stakeholders to ensure implementation of supply contracts.
- Works with the category team and SDE’s to monitor supplier performance against agreed framework.
- In extreme scenarios will co-ordinate and manage group allocation decisions and priorities.
- Ensure that the supply base supports the manufacturing site and / or category are communicated appropriately with regards to forward planning and significant volume fluctuations.
- Manage supplier performance escalations from the Materials
- Team and have responsibility for closing Supplier Delivery 8D’s for relevant categories.
- Deals with suppliers and customers on rectification of performance issues in relation to quality issues.
- Support the launch activities required within the category and /or manufacturing location to ensure the supply base meets the timing, quality and cost expectations of a relevant programme.
- Represent Purchasing in the Top 10 Warranty reviews and close out supplier related issues within the required KPI’s.
- To act on alerts created from the continuous risk assessment process and to ensure Business Continuity plans are in place with appropriate suppliers.
- Other duties as assigned
Minimum Qualifications
- Category & Supplier Management in a Global organization
- Cost and pricing management
- Performance & Change management
- Contract management
- Financial awareness
- Purchasing in an Engineering and production environment
- Holding and building relationships within a global matrix
organization
- Engineering, Materials and/or Programme Management
understanding
- Graduate or Apprenticeship qualifications
- Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.
Preferred Qualifications
- Strong interpersonal and communication skills
- Proven change management skills
- Preferably CIPS qualified
- Demonstrate effective multi-functional team working
- Ability to manage changing business requirements
- Influential dexterity
- Conflict resolution ability
- Practical Problem Solving
Knowledge, Skills, Abilities & Competencies
- Strong problem-solving and analytical skills.
- Ability to work in a high-stress environment.
- Detail-oriented and able to work independently.
- Collaborative approach to resolving issues impacting various groups across the enterprise.
- Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
- Enjoy working in a dynamic environment and be a self-motivated team player.
- Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.
Job Conditions
- Both office environment and occasionally manufacturing/factory environment.
- Subject to noise and temperature changes.
Physical Requirements
The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:
- Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
- The employee is occasionally required to stand and move and/or walk.
- The employee must frequently move and/or transport up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
Equal Opportunity Employer
JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.
EEO EMPLOYER/VET/DISABLED.
Reasonable Accommodation Statement
JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at hrsupport@jcb.com.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
JobFamily
Supply Chain
PayType
Salary