Senior Epic Systems Analyst

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$45.33 - $55.81 Hourly

Department:

Health Department

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

October 30, 2025

The Opportunity:

THIS WORK MATTERS!

Are you a seasoned professional who lives and breathes electronic health systems? Do you thrive on driving strategic change and optimizing how technology is used to deliver essential program services? If you're ready to put your deep expertise to work and become a true leader in health IT adoption, we want to hear from you!

The Multnomah County Community Health Center is looking for an enthusiastic and expert Senior Epic Systems Analyst to be a pivotal force in our organization. In this advanced role, you won't just analyze Epic—you'll be the strategic partner driving the optimized design, implementation, and ongoing use of our Health IT/IS systems by both our dedicated staff and the patients/members of the public we serve.

As the Senior Epic Systems Analyst, you will:

• Serve as the Health IT/IS Subject Matter Expert (SME): Maintain deep expertise in current operational workflows, data analytics, and industry trends to design, analyze, and optimize systems. This includes promoting data integrity and security, correcting system errors, and acting as a consultant on quality improvement projects.
• Lead the Full Technology Implementation Lifecycle: Manage cross-functional projects by developing charters, defining requirements, conducting business process analysis, executing QA and User Acceptance Testing (UAT), and coordinating system modifications and builds with both internal staff and external vendors.
• Lead and Manage Business-Driven Projects: Act as the project lead for small to large-scale initiatives, utilizing project management principles (including charter development and the use of a formal toolkit) to define, monitor, and drive actions necessary for successful implementation.
• Translate and Define Technical Requirements: Serve as the crucial link between business needs and technical execution by translating project requests into clear customer requirements (using tools like Visio diagrams, use cases, and written specifications), and collaborating with stakeholders and vendors to ensure clarity on system capabilities, limitations, and expectations.
• Build and Maintain Comprehensive Expertise: Develop a deep understanding of the Health Department's core functions (like medical home models and accounts receivable) and how the clinical systems' functionality, connectivity, and tools are utilized to successfully support these critical business practices.

Ready to make an impact? Apply today and help us leverage technology to improve the health of our community!

Diversity and Inclusion:At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.

Our Commitment to Safety, Trust and Belonging:Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview ofthe selection processpage.

Minimum Qualifications/Transferable Skills*:

• Bachelor's degree in healthcare administration, business management, or related field. (In lieu of a degree, we will consider relevant education and experience); AND
• Three (3) years of experience that demonstrates the ability to perform the duties of the position.

Required Knowledge, Skills and Abilities (KSA): Advanced knowledge of patient care clinical processes, charting and workflows.

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience using Epic Systems software in a clinical or operational setting. Professional level evaluative, analytical, or planning experience is also desirable.
• Working knowledge of implementation and support of Epic Systems Electronic Health Record (EHR) or Practice Management software systems or experience implementing new functionality in an existing EHR or Practice Management application database.
• Working knowledge of Epic Cogito Tools.
• Basic knowledge of patient care clinical processes and workflows
• Ability to establish and maintain effective working relationships with employees, management, external contacts, other agencies and the general public, including those from diverse backgrounds
• Ability to troubleshoot and problem solve in a clinical or EHR setting
• Collaborate with clinic leadership and users to identify opportunities for efficiencies in clinic operations, clinical practice support, and improved health outcomes
• Ability to easily adapt to changing priorities and to demonstrate close attention to details
• Assume project team responsibilities or sub-projects as assigned
• Advanced written and oral communication skills including the ability to speak in front of groups and to communicate in writing policies, procedures, memoranda and training materials. Ability to operate and communicate effectively while under pressure is essential

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING & EVALUATION:

REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

1. A completed online application.

2. Attach a Resumedemonstrating you meeting minimum qualifications; AND

3. Attach a Cover Letter that expands on your resume, addressing why you are interested in this position and demonstrating how your experience and skill set align with the minimum and preferred qualifications listed.

Note:The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.

-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --

• Internal applicant:If you are an internal candidate (current employee, including on-call, regular, trial service, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:
  • Navigate to your profile in Workday (see:My Career Profile) and click on the “My Career” section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).
  • When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.
• External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) throughhttps://multco.us/jobs, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.
• Do not click the “Submit” button before you upload your documents.

After You Apply:

• Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.
• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions before the job posting closes.
• Check both your email and Workday account for updates regarding this recruitment.

The Selection Process: For details about how we typically screen applications, review our overview ofthe selection processpage. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• Resume and Cover Letter Review
• Phone screen
• Consideration of top candidates
• Language assessment (if applicable)
• Background, reference

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Equal Pay Law:

Please note that the pay range provided for this position is meant to give a general idea of the potential earnings for the role. However, the actual compensation will be determined according to the Oregon Equal Pay Law, taking into consideration factors such as candidates relevant experience and education. Candidates should anticipate initial offers within the listed pay range, which may not necessarily be at or near the highest end of the range.

Inclement Weather and Disasters - Serving the Public, Even During Disasters:

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

ADDITIONAL INFORMATION:

Type of Position: This position is eligible for overtime.

Type:Represented

FLSA:Non-Exempt

Location: Gladys McCoy Building: 619 NW 6th Ave Portland OR 97204. This position is eligible for routine telework, however, the incumbent must reside in Oregon or Washington.

Schedule: Monday - Friday 8am - 5pm

Note: All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. We are not able to sponsor H-B1 visas, F1 or STEM OPT

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Eddie Barbar

Email:

eddie.barbar@multco.us

Phone:

+1 (971) 3133067

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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