Senior Manager, Commercialization Digital Learning Solutions Partner

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

Serves as business partner, subject matter expert (SME), and champion for Enterprise Learning Services (ELS) and Commercialization Learning Organization. This role will work on behalf of both organizations to ensure strong collaboration, co-creation, and partnership amongst these two groups. The overall focus is to deliver on Commercialization learning priorities leveraging Enterprise Learning’s Shared Service capabilities, standards and best practices in content, technology, and process. The Digital Learning Solutions Partner (DLSP) enables an optimal learning experience for that function’s learners by supporting learning professionals to appropriately and effectively design, develop, store, and deliver/deploy learning to drive behavior change and meet business results.

Key Responsibilities and Major Duties

Operational Business Partnering

• Champion for all ELS Capabilities, standards and best practices – Drive adoption and consult as needed with functional learning teams on capabilities led by Platform Operations and/or Content Integrity team for various items, such as but not limted to:
  • Learning content curation, storage, and deployment
  • Learning content metadata tagging standards
  • Support with data analytics, dashboarding, and reporting
  • Supports with assessments and evaluations
  • Support for annual functional learning content audit

• Accountable for ownership and oversight of all Commercialization learning domains and all related learning content in any applicable Learning Management Systems (SuccessFactors and MyLearning) employed by the enterprise
• Performs annual functional learning content, curricula, and program audit to ensure content meets all established Enterprise Learning standards, as well as continues to be necessary and business relevant
• Leads mitigation or retirement efforts if applicable, based on annual audit findings
• Works on behalf of Commercialization Learning and Commercialization functional stakeholders on any learning technology issues/escalations or priority needs that must be handled outside of standard operations procedures and timings, such as LMS Administration issues or needs to expedite
• Partner with the Enterprise Learning Platforms Operations team and Enterprise Learning Content Integrity team to provide feedback on Commercialization learning deployment issues or updates needed to standards or policies
• Represent and maintain Commercialization business relationship and interest(s) with Administration service provider, NIIT and future Enterprise Learning GCC provider
• Champion Commercialization learning utilization of the future Enterprise learning GCC processes and capabilities
• Consult with Commercialization Learning professionals to promote and/or support future GCC provider governance and intake process(es) to ensure timely intake and execution of learning support needs
• Support Commercialization interests in annual learning demand planning forecasting as well as Quarterly review/reforecasting sessions to ensure
• Drive appropriate learning initiative prioritization with/for GCC enablement
• Represent Commercialization Learning interests, requirements and needs for licensing for and utilization of Enterprise Learning Applications
• Represent Commercialization interests and engage any applicable Commercialization Learning stakeholders as applicable in any audits and reviews of learning vendors with procurement organization to ensure standards and established SLAs and KPIs are being met.
• Advocate for the Required Learning Council in the Commercialization business, and support to Commercialization vertical to submit RLC requests, and deploy RLC approved content
• Provide consultation to Commercialization learning for logistics related to ILT and vILT modalities
• Learning experience design and development consultation - At the point of ideating on a new learning experience that utilizes internal learning capabilities and/or a request for a new vendor, the DLSP would support learning and technical capability needs to develop, store and deploy the experience and/or work with the future GCC or other preferred vendor from a technical capability capacity.

Strategy and Innovation

• Support Commercialization Learning as needed in the development of any strategic learning roadmap(s), representing capabilities of all Enterprise Learning teams (ELS, G&D, etc).
• Participate in ELS learning technology and process innovation ideation planning and strategy sessions representing Commercialization learners with an enterprise-inclusive mindset
• Drive automation and efficiency within Commercialization Learning ways of working
• Learning Capability Incubator: Represent Commercial Learning Organization and Commercialization business stakeholders to identify and prioritize learning capability needs, requests and areas of opportunity as well as perform additional tasks such as, but not limited to:
• Representative for Commercialization submissions to the Learning Capability Incubator
• Gather, document, and submit business requirement(s) and use case(s) for evaluation of any learning platform enhancements or net new learning capabilities
• Project Lead for any Commercialization-initiated requests achieving Proof of Concetp (POC) approval in Learning Capability Incubator and PBOM. If prioritization is needed due to multiple requests, the DLSP would manage this exercise with functional area leadership.
• Management of expectations to/from Commercialization and Enterprise Learning stakeholders
• Project team member representing Commercialization functional area interests on any projects that get approved for enterprise scale, post successful POC.
• Development of, or input into (depending upon project scope) change management and communications plans to drive pull-through/adoption within Commercialization stakeholders
• Measurement and data reporting of established objectives and KPIs

Deployment Change Management

• Lead to facilitate sharing and communication of standards, capabilities, services, and best practices for Commercialization and Enterprise Learning to facilitate learning and collaboration amongst groups to ensure learning professionals in that functional area are kept equipped and -up-to-date with latest information
• Lead any Commercialization Learning team change campaigns, forums, and touchpoints to support knowledge transfer, training, and communications of capabilities and services learning
• Lead any function specific capability training for learning professionals
• Other duties as assigned.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $142,040 - $172,113 


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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