Senior Manager, Distribution Quality Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Senior Manager Distribution Quality Operations provides oversight and support for quality compliance of BMS products at 3PL distribution centers (DCs) and during transportation between facilities. Ensures that BMS quality compliance expectations are met and maintains inspection readiness. Collaborates to develop quality strategies for storage, transportation, and distribution of products.

Key Responsibilities

• Serves as primary DQ USPR contact and provides quality oversight/support for the Manchester, PA USDC and BMS Puerto Rico’s 3PL DC.
• Reviews and approves change control documents related to storage, transportation, and distribution of products.
• Supports product launch preparation and activities. Conducts pre-approval assessments and other regulatory reviews required by GRS for dossier submissions.
• Performs annual vendor quality risk assessments for 3PLs and logistics service providers to ensure compliance with cGMP, GDP, and BMS requirements. Participates in audits as required.
• Serves as the quality subject matter expert for logistics incidents and quality events related to storage, transportation, and distribution of products.
• Provides quality oversight and support for qualification of thermal protection systems in use at 3PLs.
• Reviews and approves GMP-applicable system interfaces for inventory management and enterprise resource planning. Conducts system testing as required.
• Coordinates investigation of product quality complaints with the manufacturing/sending site.
• Develops and maintains quality agreements with vendors and internal customers.
• Supports Serialization initiatives and troubleshooting.
• Supports product recalls and withdrawals as directed by the Product Action Committee.
• Provides training to vendors as necessary.
• Handles quality disposition of returned BMS products at DCs.
• Assumes Local Process Owner (LPO) responsibility for Distribution Quality when required.

Qualifications required:

• Must possess a Bachelor's Degree in Science or Engineering
• Understanding of technical areas related to pharmaceutical manufacturing, chemical analyses, microbiological analyses, statistical methods, regulatory and quality control/quality assurance processes.
• Mastery of Quality processes and regulations, e.g., cGMP/GDP regulations.
• A thorough understanding of company policies and regulatory requirements, and their relation to the management and documentation of product quality and complaint investigations.
• Experience in ERP systems e.g., SAP
• A minimum of 5 - 7 years of experience in quality operations
• Experience in vendor quality management software and systems e.g., Veeva Infinity
• Direct experience in a Quality Assurance or Product Release role
• Logistics experience desirable
• Knowledge of effective styles of communication, change management, and leadership.
• Ability to analyze and solve complex problems.
• Ability to work independently and use initiative.
• Ability to prioritize work and rapidly change priorities when necessary.
• Ability to develop win/win solutions

The starting compensation for this job is a range from US-NJ- $121,520 -$147,200 plus incentive cash and stock opportunities (based on eligibility).

The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.

Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

GPS_2025

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Summit West - NJ - US: $121,520 - $147,249 


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.