Senior Manager, WW Lymphoma

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Senior Manager, Customer Insights supports the development and execution of market research, analytics, and insight-generation activities that inform strategic and tactical decision-making for the WW Cell Therapy Lymphoma business. Working alongside the Director, this contributes to the design of research initiatives, synthesizes data across sources, and communicates clear, objective insights that guide brand strategies, execution and customer engagement. The role is accountable for executing end-to-end insights and supporting analytics, ensuring alignment with brand objectives and enterprise commercial strategies.

As a Senior Manager, this role will collaborate with cross-functional partners—including members of the Brand, Medical, and Access teams—to contribute to data-informed decision-making and customer engagement. In this capacity, the Senior Manager will operate under the close guidance of the Director, ensuring alignment with business unit and enterprise objectives. The Senior Manager will supporting the adoption of innovative research and analytics tools and methodologies such as AI and machine learning. This role is well-suited for a motivated research / analytics professional looking to deepen their pharmaceutical commercial experience and grow toward greater strategic ownership.

Key Responsibilities:

Market Research & Analytics

• Support the Commercial team in executing primary and secondary market research plans focused on actionable insights and identification of potential brand opportunities
• Manage day-to-day project logistics including vendor coordination, timeline tracking, and ensuring compliance with research best practices.
• Prepare clear, concise presentations that synthesize data findings, contributing to a broader understanding of market dynamics, competition, and brand performance.
• Partner with broader to Insights & Engagement team to synthesizing data from multiple sources (APLD, IQVIA, SHS, Claims, Patient chart data, BrandImpact) to support learnings and pull through actions from market research work
• Collaborate with the Centers of Excellence to support a unified and comprehensive approach to insights generation.
• Partner with Brand team members to help answer business questions and provide data-based inputs to strategic choices, supporting senior leader presentations
• Partner with Director to identify opportunities to apply innovative approaches and techniques in insight generation that reflect best practice.
• Drive the adoption and application of advanced analytics capabilities, including AI, machine learning, and other innovative methodologies to enhance insights generation and support strategic decision-making.
• Contribute to continuous improvement in analytics processes by identifying opportunities for operational efficiencies and participating in capability-building initiatives.
• Adopt a continuous improvement mindset and assist in tracking emerging trends, innovative methodologies, and best practices to help elevate the organization's insights capabilities in collaboration with the CoE.
• Support Customer Insights & Engagement representation in BU-level forums as directed, contributing data and analytical inputs to cross-functional discussions.
• Guide in applying advanced analytics (including AI and machine learning) in concert with primary market research to provide comprehensive answers to key business questions, supporting a culture of innovation and data-driven decision-making
• This role does not have direct people management responsibilities but may provide direction to peers, offshore team, and guide vendors on project based activities.
• Ensure adherence to all BMS operating policies and governance standards.
• Strategic Contributor: Builds productive relationships with brand teams and cross-functional partners, supporting the translation of insights into strategy with guidance from senior leaders.
• Customer-First Mindset: Champions understanding of customer needs and supports engagement strategies that reflect those priorities.
• Enterprise Awareness: Builds familiarity with broader enterprise priorities and how brand-specific analytics work fits within the larger organizational context.
• Curious & Developing Thinker: Shows enthusiasm for emerging tools, technologies, and methodologies, actively building new skills to strengthen engagement

Key Qualifications, Skills & Experience:

• Minimum 3 years of experience in pharmaceutical analytics or market research, ideally within oncology or related therapeutic areas.
• Bachelor's degree required; advanced degree (Master's or PhD) a plus.
• Demonstrated ability to work with complex data sources—primary research, secondary data, and competitive intelligence—and translate findings into clear insights with guidance from senior team members.
• Developing stakeholder management and partnership skills, with a collaborative approach to working across cross-functional teams.
• Strong communication and presentation skills, capable of clearly conveying data findings and analytical outputs.
• Ability to manage defined workstreams independently while proactively seeking guidance on broader strategic questions as needed.
• Familiarity with industry-standard data sources and tools (e.g., IQVIA, SHS, analytics platforms) and a willingness to build proficiency in integrating advanced analytics methodologies into analysis plans / deliverables.
• Foundational knowledge of analytical disciplines such as market research, secondary data analytics, or marketing science, with a growing understanding of how other commercial functions relate to and inform insights generation.
• Ability to connect analytical outputs to business questions with guidance, developing an understanding of the relationship between brand strategy and analytic insights.
• Demonstrate a consistent commitment to the QC process to ensure quality of deliverables meets or exceeds team standards.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $133,710 - $162,019 


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1600783 : Senior Manager, WW Lymphoma