Utah Transit Authority
Description
JOB SUMMARY
Manages technical collaboration within the development and contractor team in both on-board and back office systems through the architecture, requirements, design, interface specification, coding, testing, documentation, training, deployment, and code archiving stages to ensure system coherence and integrity. Directs technical activity; oversees scheduling, training, long-term planning, and quality control activities to ensure stability, integrity, and efficient operation of Utah Transit Authority (UTA) on board and other systems. Monitors, maintains, supports, and optimizes all software and associated fare, on-board, mobile, and other systems. Applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve technical and business issues in order to maximize benefit of UTA systems investments. Works collaboratively through persuasion and initiative with Technology Office core technical teams and contractors in areas such as networks, communications, application development, project management, and development. Acts as technical advisor to development and program managers.
MINIMUM QUALIFICATIONS
EDUCATION/TRAINING:
Bachelors in Information Systems Technology, Computer Engineering Technology, Electrical Engineering, Computer Engineering, Software Engineering, Computer Science, or a related field.
EXPERIENCE:
Five (5) years minimum (ten (10) years preferred) in general technology hands-on including communication, infrastructure, and application development with demonstrated proficiency in operation and use of related protocols, languages, and methodologies.
Experience in overseeing design, development, and implementation of software systems, applications, and related products related to on-board and embedded systems.
Experience with systems planning, security principles, and general software management best practices.
Software troubleshooting experience.
Extensive application support experience with Microsoft software development tools and methodologies.
Knowledge:
Thorough knowledge of open payment system architectures, formats, and standards
Testing, dataflow, and data mapping tools and procedures
Working knowledge of networks and communications systems
Working technical knowledge of current software protocols and Internet standards
Working technical knowledge of Microsoft programming languages
Working technical knowledge of C++, .NET, and C# programming languages
Working knowledge of embedded systems such as Linux and ARM architecture
Working knowledge of databases and metadata and scripting languages, such as Unix Shell, including C, C++, Bash, MS SQL, MySQL, and SQL Lite
Extensive knowledge of XML and XML tools
Working knowledge of current SSRS Reporting
Familiarity with networking and communication protocols such as web services, RPC, FTP, SSH, SSL, etc.
Skills:
Excellent verbal and written communication skills and command of English
Self-motivated; willing to work under pressure and stress.
Abilities:
Ability to work with others and participate in a team environment with demonstrated leadership.
Occasionally, working unscheduled hours and/or weekend work are required to support critical customer needs or where the use of mobile phones are required to respond to emergency situations.
Local travel to support customers in remote business units.
Frequent changes in the work schedule to accommodate service requirements during non-business hours.
Embraces Outward Mindset – Exhibiting strong E.I. skills (self-awareness, self-management, social awareness, relationship management). Relating comfortably with people across levels, functions, culture, and geography. Partnering with others to get work done. Managing conflict. Seeking feedback without being defensive.
Develops Self & Others – Taking action to continuously improve. Accepting assignments that broaden capabilities. Placing high priority on developing others. Developing others through coaching, feedback, exposure, and stretch assignments.
Ensures Fairness – Concerned with the welfare of others and expressing that concern on a personal level. Distributing resources fairly. Giving others a voice prior to reaching decisions that affect them. Reaching decisions through a fair process. Explaining to others why and how decisions were made that impact them.
- OR -
An equivalent combination of relevant education and experience.
[UTA reserves the right to determine the equivalencies of education and experience.]
Pay Rate: $102,000 to 120,000 or more, depending on experience
To be considered, apply before: May 5, 2026 by 11:59 pm MDT
UTA's benefits package for full-time administrative employees includes:
Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
Health and Wellness Clinics for on-site medical care at no cost to employees, spouses, and dependent children.
22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA
10 paid holidays and two paid (2) floating holidays per year.
Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
Generous tuition reimbursement for higher education, available for both bachelor’s and master’s degree.
Training, development, and career advancement opportunities.
Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
Free transit passes for employee, spouse, and dependent children.
Employee assistance program – includes counseling, legal services, financial planning, etc.
UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
Free on-site fitness facilities and discounted membership to VASA Fitness.
Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324. A minimum of two work days' notice prior to the need for the accommodation is required.
Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.
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