Senior Technical Program Manager

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.

How will you make an impact in this role?

American Express is spearheading into multicloud infrastructure enablement leveraging best of all public clouds and this position will be instrumental in securely enabling cloud native services in Google cloud platform using self service developer experience.

In this Senior Technical Program Manager role, you will be part of a highly talented team responsible for building scalable, secure, and highly available Cloud based Services within our public cloud based platform, while also gaining experience and getting exposure to many other open-source products as required.

Your primary responsibilities will be to strategize, plan and execute technical solutions to enable American Express Hybrid Multi Cloud platform, with a focus on building automation for highly scalable cloud services delivery.

Minimum Qualifications

• • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
    • 10+ years of experience in technical program management, software engineering, or a related field.
    • Experience in managing complex, cross-functional projects.
    • Strong technical background and understanding of the software development lifecycle.
    • Proven ability to manage multiple projects simultaneously and prioritize effectively.
    • Excellent communication, collaboration, and interpersonal skills.
    • Strong problem-solving and analytical skills

Preferred Qualifications

• • 12+ years of IT experience in leading large programs for Enterprises utilizing Public Cloud, On-Prem, 3rd Party Data Integration platforms
  • 7+ years experience in leading development initiatives specifically in Public Cloud Infrastructure delivering Infra as code templates to automate cloud provisioning, configuration, and management tasks using GitOps pipeline .
  • Hands on experience in creating cloud provisioning dashboards, public cloud usage reports and managing cloud resources, including virtual machines, networking, and storage, ensuring they are provisioned and configured correctly.
  • Strong system design and technical expertise in executing operational readiness program by defining observability metrics and ensuring cloud infrastructure metrics are tracked for performance, cost, and security, identifying areas for optimization and remediation.
  • Strong experience in understanding large scale implementation of cloud security measures and have proven track record of managing platform initiatives to protect cloud resources and data, including firewalls, access controls, and security groups
  • Leading cross-functional teams, including development, operations, and security teams, to implement and manage cloud solutions
  • Familiar with agile application development methods. Understanding of QE, Devops processes in general

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.