Job Description and Requirements
The Specialty Services Analyst is responsible for working requests received under the Fair Credit Reporting Act (FCRA) and Servicemembers Civil Relief Act (SCRA). The Analyst will work collaboratively with the business units to answer questions related to FCRA and SCRA requests. Additionally, will ensure that the credit union follows all applicable state and federal laws, rules, and regulations, including, but not limited to, research, testing, data analytics, and project task fulfillment.
Essential Functions and Responsibilities:
- Work with the Specialty Services team while maintaining thorough knowledge of applicable federal and state laws and regulations.
- Moderate understanding of state and federal regulatory laws and regulations applicable to the credit union. Including the ability to perform guided research for issues related to regulatory compliance.
- Utilize internal and external systems to investigate and accurately respond to FCRA disputes in a timely manner in compliance with the regulation and CDIA guidelines.
- Utilize internal and external systems to process and manage SCRA requests for state and federal members who are eligible.
- Stay abreast of state and federal laws which consists of reviewing and interpreting rules and regulations, supervisory highlights, circulars, and enforcement actions that may have a direct impact on the lending business units’ policies, procedures, forms, disclosures, and systems.
- Collaborate with leadership to review escalated requests from other business units such as regulatory compliance and legal.
- Work on projects/matters of limited complexity in a support role. Includes research of a wide variety of topics and issues that may have limited complex regulatory impact; summarizes findings with team.
- Assist with preparing reports of limited complexity and organizing supporting documentation.
- Complete all training in a timely manner quarterly or as assigned.
- Assist leadership with training new team members and updating procedures.
- All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).
Requirements:
- High School Diploma or G.E.D.
- Minimum three years of financial institution experience
- Minimum two months of FCRA and SCRA experience
- Broad knowledge of the Consumer Data Industry Association (CDIA), Credit Reporting Resource Guide (CRRG), Metro II reporting, and SCRA
- Broad knowledge of and practical experience with credit union or other financial institution operating areas, functions, products and services and the applicable laws and regulations
- Must demonstrate an analytical ability to interpret regulatory information to assist with monitoring processes critical to the business unit
- Good communication, analytical, organizational, problem solving and time management skills
- Ability to work independently with minimal direction
- Self-motivated with desire to be a team player in a constructive environment
- Knowledge and efficient use of Microsoft Office applications
- Experience with financial institutions larger than $10 billion in assets and exposure to oversight by the Consumer Financial Protection Bureau (CFPB), is a plus
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.